Manager, Planning & Operations

University of Toronto; Toronto; On-site; CAD 106,000 - 125,000; Full time

Job summary

A leading educational institution in Toronto is seeking a Manager, Planning and Operations. This role includes developing collaborations, providing operational leadership, and ensuring effective strategic planning. Candidates should have significant administrative experience, excellent financial management skills, and a commitment to equity. This position offers a full-time schedule with a salary range of CAD 106,705 - CAD 124,491.

Qualifications

• Minimum of 5 years senior administrative experience.
• Experience developing high functioning teams.
• Strong technical skills and knowledge of project management tools.

Responsibilities

• Develop collaborations between CAO and departments.
• Provide operational leadership and strategic planning.
• Evaluate processes and recommend fiscal strategies.

Skills

Financial analysis

Team leadership

Project management

Conflict resolution

Communication skills

Education

University degree or equivalent

Tools

University of Toronto’s Administrative Management System (AMS)

Job description

Overview

Date Posted: 09/08/2025
Req ID: 45110
Faculty/Division: Temerty Faculty of Medicine
Department: Office of the CAO
Campus: St. George (Downtown Toronto)

Your Opportunity

As Manager, Planning and Operations, you will be entrusted as a key business partner to develop purposeful collaborations between the Office of the Chief Administrative Officer (CAO) and designated departments across Temerty Medicine with an initial focus on the Department of Anesthesiology and Pain Medicine. You will report jointly to the Department Chair for academic and departmental priorities, and to the CAO for faculty-wide strategic and operational alignment. You will provide functional and operational leadership to both, contributing short- and long-term strategic planning and ensuring the optimization of operational efficiencies between different academic, research and administrative units. Your ability to embrace new challenges as they emerge, coupled with your exceptional financial management and people leadership skills, will enable you to evaluate processes, articulate vulnerabilities and identify cost effective approaches, recommend fiscal strategies to academic leadership, and deliver quality business solutions that will help us enhance our collective effectiveness and operational agility.

Essential Qualifications

• University degree, or an acceptable equivalent combination of education and experience in a relevant field
• A minimum of 5 years’ senior administrative experience, preferably in a University or healthcare environment
• Strong financial acumen, including financial analysis, budgeting, and forecasting experience
• Experience developing high functioning teams, including a proven track record of success in leading and mentoring staff in a unionized environment
• Experience in research administration, including reviewing and negotiating research-related agreements
• Experience in a student recruitment and admissions environment
• Familiarity with office renovation, capital projects and space management
• Experience scoping and managing projects and leading successful change
• Proven commitment to equity, diversity and inclusivity
• Proven leadership and management skills, including outstanding interpersonal, communication and presentation skills
• Superior planning and project management skills with a focus on executing and completing tasks under pressure and within tight deadlines
• Ability to maintain a broad perspective, and the ability to foster and maintain effective relationships with all levels of faculty, staff, learners, senior administrators and external stakeholders
• Strong technical skills, including knowledge of the University of Toronto’s Administrative Management System (AMS) and a facility for working with project management tools and keeping current with new and emerging technologies
• Advanced consulting skills, with the ability to work across the organization to influence decisions for a positive outcome
• Excellent conflict resolution skills with strong ability to exercise judgement, tact, discretion, and determination

Assets

• Completion of a recognized professional accounting program (CMA, CGA, or CA)
• Education program management experience in an academic environment, and knowledge of higher education curriculum and accreditation processes

Closing Date: 09/29/2025, 11:59PM ET
Employee Group: Salaried
Personnel Subarea: PM
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 4 -- Hiring Zone: $106,705 - $124,491 -- Broadband Salary Range: $106,705 - $177,843
Job Category: Administrative / Managerial