Manager Information Technology

County of Essex; Town of Essex; Hybrid; CAD 128,000 - 159,000; Full time

Job summary

A local municipal government in Essex County, Ontario, is looking for a Manager of Information Technology on a 12-month contract. The successful candidate will drive digital solutions, enhance cybersecurity, and lead a high-performing IT team. Responsibilities include strategic alignment with county objectives, operational excellence, and resource management. A salary range of $128,986 - $158,361 is offered along with a comprehensive benefits package.

Benefits

Comprehensive benefits package

Pension plan under O.M.E.R.S

Qualifications

• Bachelor's degree required; Master's preferred.
• Minimum 5 years of IT experience with 3 in management.
• Certifications in ITIL v4 and COBIT 2019 are valuable.

Responsibilities

• Recruit and mentor IT professionals for team development.
• Collaborate on IT strategies aligned with organizational goals.
• Enhance IT service delivery and oversee Helpdesk operations.
• Manage budgets and allocate resources effectively.
• Oversee management of County applications.

Skills

Leadership

Project Management

Communication

Analytical skills

Customer service focus

Education

Bachelor’s degree in Computer Science, IT, Business, or Engineering

Master’s degree

Tools

ITIL v4 Certification

COBIT 2019 Certification

Job description

Manager, Information Technology (12‑Month Contract)

Department: Information Technology
Position Type: Temporary, Full‑time
Location: Essex, Ontario (Hybrid)
Posting #: COE-13-26
Salary Band: Band 7 / Non‑Union / 40 hrs./week
Compensation Range: $128,986 - $158,361
Opening Date: January 23, 2026
Closing Date: February 1, 2026

Role Snapshot (Our Elevator Pitch!)

Are you an inspirational and people‑focused leader with a talent for empowering teams and driving digital transformation? Join the County of Essex on a year‑long contract as our Manager, Information Technology, where you’ll drive transformative digital solutions, enhance cybersecurity, and empower teams to deliver exceptional services that shape our community’s future.

Why Work With Us?

The County, as we like to call ourselves, is an upper‑tier municipal government organization, providing programs and services to approximately 193,000 residents within the Essex County region and some shared services to approximately 422,000 within the Windsor‑Essex region. We operate in Canada’s warmest and southernmost County, surrounded on three sides by water and blessed with unrivalled opportunities for boating, fishing, cycling, golfing and other recreational pursuits. One of Ontario’s best‑kept secrets, the County offers an affordable mix of urban and rural living with easy access to world‑class amenities and schools. We are located next to the urban center of Windsor and just minutes from downtown Detroit. With comprehensive benefits, professional development opportunities, and a culture built on respect and inclusivity, we are proud to support our people in achieving their goals.

About the Team

As the Manager, Information Technology, you’ll lead a talented and dedicated IT team driven by a mission to deliver exceptional digital services. You’ll work closely with Darrel Laurendeau, our Director of IT to implement strategies that align with county‑wide objectives and foster a high‑performing, customer‑focused culture.

Key Responsibilities

As the Manager of IT, you will be responsible for:

1. Leadership
   • Recruit, mentor, and develop IT professionals to build a dynamic, high‑performing team
   • Inspire and motivate staff to achieve strategic goals while fostering innovation and collaboration
2. Strategic Alignment
   • Collaborate with the Director to shape and implement forward‑thinking IT strategies
   • Drive technology initiatives that align with organizational objectives and deliver measurable impact
3. Operational Excellence
   • Enhance IT service delivery through process improvements and the adoption of ITIL best practices
   • Oversee Helpdesk Operations, ensuring exceptional support and issue resolution
4. Resource Management
   • Partner with the Director to manage budgets and allocate resources effectively, ensuring financial accountability
5. Application Support
   • Oversee the administration and management of County applications within the IT Department’s scope
6. Collaboration and Innovation
   • Champion user‑centric solutions, collaborating with departments to deliver impactful programs and projects

What You Bring

Your Expertise:

• A Bachelor’s degree in Computer Science, IT, Business, or Engineering (Master’s preferred)
• Certifications in ITIL v4 and COBIT 2019 are valuable assets
• At least 5 years of progressive IT experience, including 3 years in a managerial or supervisory capacity

Your Skills:

• Proven leadership in developing high‑performing teams and driving strategic outcomes
• Strong project management expertise, including Agile and Waterfall methodologies
• Exceptional communication skills to translate technical concepts for diverse audiences
• Analytical, organized, and results‑oriented with a focus on customer service excellence

Your Passion:

• A forward‑thinking mindset with a commitment to fostering innovation, collaboration, and impactful change

What We Are Offering

A salary range of $128,986 to $158,361 is just the beginning. The benefit package is second to none and the defined benefit plan of the Ontario Municipal Employees Retirement System (O.M.E.R.S) is a pension system sought by many.

The Application Journey

Your journey starts here. Submit your application online at Career Opportunities section of our website at www.countyofessex.ca by February 1, 2026. If selected, you will be contacted by our HR team to participate in our hiring process.

We believe in a thoughtful and transparent hiring process designed to identify the best candidate for the role while allowing you to learn about us. Here’s what you can expect:

1. Application Submission
Submit your application, including a tailored resume and cover letter, through our online portal by February 1, 2026. Be sure to highlight your leadership experience, accomplishments in IT innovation, and alignment with the County’s mission and values.

2. Initial Screening
Our hiring team will review applications to shortlist candidates whose skills, qualifications, and experience closely match the role’s requirements.

3. Phone Interview
Shortlisted candidates will participate in a 15‑minute phone interview to discuss their background, interest in the role, and alignment with our organizational culture.

4. Comprehensive Interview Panel
Selected candidates will be invited to a panel interview. This stage will focus on your:

• Leadership philosophy and experience in team development
• Strategic thinking and ability to align IT initiatives with organizational goals
• Problem‑solving and project management skills
• Technical expertise and innovation in IT service delivery

The panel will include representatives from IT, HR, and the organization to ensure a holistic evaluation.

5. Case Study Presentation
As part of the panel interview, candidates will complete a brief case study to demonstrate their ability to develop and present strategic solutions to real‑world IT challenges.

6. Offer and Onboarding
If selected, you’ll receive a formal offer outlining the terms of employment. Upon acceptance, our onboarding team will work with you to ensure a smooth transition, including introductions to your team, access to tools and systems, and a comprehensive overview of your first 90 days.

The County of Essex embraces diversity and inclusion in our workforce and workplace. We are committed to building inclusive teams and an equitable environment for people to be themselves. We encourage applications from all qualified candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodations through [e-mail]. Information received relating to accommodation will be addressed confidentially. This information can be made available in alternate formats upon request.

Personal information is collected in accordance with the Municipal Freedom of Information and Protection of Privacy Act and will be used for employment opportunities only.