manager, human resources

City of North Vancouver; North Vancouver; On-site; CAD 119,000 - 142,000; Full time

Job summary

A municipal organization in North Vancouver is seeking a Manager for People & Culture Services who will lead a dynamic HR team and drive effective employee experience strategies. The candidate should possess strong HR generalist skills, proven people leadership, and a commitment to equity and inclusion. This exempt position offers a competitive salary ranging from $119,964 to $141,132, comprehensive benefits, and a hybrid work model.

Benefits

Compressed work schedule

Comprehensive benefits package

Qualifications

• Strong knowledge of HR practices including compliance and talent acquisition.
• Demonstrated ability to influence and build partnerships.
• Proven leadership skills in coaching and team development.

Responsibilities

• Lead and manage the People & Culture Services team.
• Deliver comprehensive HR services through a client-based model.
• Build partnerships with leaders for people-centered solutions.

Skills

HR generalist practices

People leadership

Strategic thinking

Excellent communication

Conflict resolution

Equity and inclusion

Education

University degree in HR or related field

CPHR designation preferred

Job description

Manager, People & Culture Services

City of North Vancouver

This role reports to the Director, People & Culture, and provides strategic and operational leadership to a team of People & Culture Business Partners and a Coordinator. It is responsible for delivering proactive, integrated, consultative HR services that support organisational effectiveness, employee experience, and the City’s vision, values, and strategic priorities.

Key Responsibilities

• Lead and manage the People & Culture Services team.
• Deliver comprehensive human resources generalist services through a client group-based model.
• Ensure services are delivered in a proactive, integrated, and consultative manner.
• Build strong partnerships with people leaders across the City to enable people‑centred solutions.
• Balance operational needs, legislative compliance, and workforce sustainability within a public sector and unionised environment.
• Act as a trusted advisor and leader, fostering a collaborative, innovative, and inclusive culture.

Qualifications and Experience

• Strong knowledge of HR generalist practices, including disability case management, labour relations, talent acquisition, employment legislation, and collective agreement administration.
• Demonstrated ability to lead through influence and build effective partnerships with senior leaders and diverse stakeholders.
• Proven people leadership skills, including coaching, performance management, and team development.
• Strategic thinking, with the ability to translate organisational priorities into practical people solutions.
• Excellent communication, problem‑solving, and conflict‑resolution skills.
• Commitment to equity, diversity, inclusion, accessibility, and reconciliation in the workplace.
• University degree with a specialisation in human resources, leadership, organisational psychology, change management, or a related field, or an equivalent combination of education and experience.
• Education or experience in organisational design & development, continuous improvement and change management, project and programme delivery.
• CPHR designation preferred.

Essential Requirements

Applicants will be requested to provide a current Police Information Check.

Salary & Benefits

Salary range: $119,964 – $141,132 (2024 rates – salary under review). The role is exempt, offers a compressed work schedule, and includes a comprehensive benefits package.

Location

North Vancouver, BC. Work is on site.

Application Process

Initial screening will occur in early January 2026. The posting will remain open until the position is filled.

Equal Opportunity Statement

We respectfully acknowledge that we live and work on the traditional and unceded territories of the S?wx? wú7mesh (Squamish) and S?l? ílw?ta? (Tsleil-Waututh) Nations. The City of North Vancouver is committed to Reconciliation with these Nations.