Manager, Business Markets

RBC; Surrey; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian financial institution based in Surrey is seeking a dedicated leader for their business markets team. The role involves enhancing client relationships, coaching talent, and delivering exceptional service. Candidates should have strong financial analysis and risk assessment knowledge, alongside proven coaching capabilities. This full-time position is an excellent opportunity for individuals passionate about client success and team management.

Benefits

Comprehensive Total Rewards Program

Performance-based bonuses

Flexible benefits

Opportunities for personal and professional growth

Qualifications

• Knowledge of financial analysis and risk assessment.
• Strong coaching and leadership capabilities.
• Ability to develop and maintain strong business networks.

Responsibilities

• Lead a business markets team to maximize client relationships.
• Coach team to deliver an exceptional client experience.
• Develop team capabilities including credit skills.

Skills

Adaptability

Business Development

Customer Relationship Management (CRM)

Financial Planning and Analysis (FP&A)

Talent Management

Teamwork

Education

Post-secondary diploma/degree in Commerce or Business Administration

Job description

What is the opportunity?

You will lead a best-in-class business markets team to maximize RBC’s position in the market and bring the best of RBC to businesses and their owners. You will coach your team to deliver an exceptional client experience leading to the retention, acquisition and growth of target Business client relationships. You will build high employee engagement through recruiting, talent management and ongoing coaching, growing diverse talent for today and the future. Your passion in creating success for our clients, employees and communities will be the key to your success in this role.

What will you do?

• Coach team to focus on attracting, growing and retaining client relationships and introducing the full breadth of RBC partners and a broad range of products and solutions to deepen relationships through needs based advice
• Recruit and develop top talent; lead successful change management and support the team to deliver a differentiated client experience
• Develop your team’s capabilities including their credit skills; maintain oversight to ensure action is taken to preserve satisfactory operational and credit effectiveness through portfolio management activities and routines
• Demonstrate your market leadership by promoting the RBC brand and enhancing visibility by developing and maintaining a network in the business community, working closely with business leaders, COIs, and community groups
• Promote digital enablement with your team by becoming an advocate for ensuring clients are set up to leverage digital solutions for themselves and their business

What do you need to succeed?

Must-have

• Knowledge of financial analysis and risk assessment and familiarity with the dynamics, needs and financing challenges associated with business clients
• Strong coaching and leadership capabilities to create and sustain a high performing professional team
• Ability to develop and maintain strong business and community networks
• Proven ability to build strong relationships with key stakeholders
• Experience with emerging communications and technology (i.e. web based meetings, social media, digital banking, and mobile applications), and knowledge of both traditional and non-traditional competitors

Nice-to-have

• Knowledge of a broad array of business financial products and services, such as credit and investments is an asset
• Commercial Banking and/or Business Markets experience an asset
• Post-secondary diploma/degree, ideally in Commerce, Business Administration or related experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing future opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• A unique opportunity for personal and professional growth

Job Skills

Job Skills

Adaptability, Best Practice Implementation, Business Development, Communication, Creative Visioning, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), Talent Management, Teamwork

Additional Job Details

Address: 5455 152 ST:SURREY

City: Surrey

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-09-25

Application Deadline: 2025-10-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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