Mail Associate Level 2 - 27996

emergiTEL Inc.; Montreal; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading logistics firm located in Verdun, QC, is seeking a Mail Associate (Level 2) responsible for managing mail operations, including sorting and delivery. The ideal candidate should possess strong communication skills, be bilingual in French and English, and have the ability to operate mailroom equipment. This full-time role offers a contract duration of 12+ months, with a focus on customer service and operational efficiency.

Qualifications

• Ability to read, write, and follow instructions in both French and English.
• Self-driven and able to work with minimal supervision.
• 1–2 years of mailroom operations experience preferred.

Responsibilities

• Prepare outgoing mail and packages using standard postal services.
• Receive, sort, and process incoming mail and packages.
• Perform scheduled mail runs for pickups and deliveries.
• Execute fulfillment duties such as assembly and packaging.
• Operate mailroom machinery including inserters and sorters.

Skills

Strong communication skills

Customer service skills

Bilingual (French and English)

Intermediate computer skills

Ability to operate mail equipment

Education

High School diploma or equivalent

Job description

Job Title: Mail Associate (Level 2)
Location: Verdun, QC
Contract Duration: 12+ Months

Job Summary

The Mail Associate (Level 2) is responsible for end-to-end mail handling operations, including preparation, processing, sorting, and delivery of mail and packages. This role involves operating mailroom equipment, performing fulfillment tasks, and ensuring timely internal and external distribution.

Key Responsibilities

• Prepare outgoing mail and packages using standard postal and courier services.
• Receive, sort, and process incoming mail, documents, packages, and supplies; notify recipients as required.
• Perform scheduled mail runs for pickups and deliveries.
• Execute fulfillment duties such as assembly, packaging, and kitting.
• Operate mailroom machinery including inserters, sorters, labeling tools, and finishing equipment.
• Handle mail labeling, mail merge, and related tasks.
• Stand for extended periods (up to 80% of the shift).
• Lift and move packages up to 50 lbs.
• Adapt to new tasks and acquire new skills as needed.

Required Skills

• Strong communication and customer service skills (written and verbal).
• Ability to read, write, and follow instructions in both French and English.
• Self-driven and able to work with minimal supervision.
• Intermediate computer skills, including MS Office.
• Ability to operate high-volume mail and insertion equipment.

Experience

• 6 months to 1 year in a professional work environment.
• Experience in a client-facing role.
• 1–2 years of mailroom operations experience preferred.

Education

• High School diploma or equivalent required.