Luxury Store Lead: Coaching, Sales & Brand Leadership

COACH; Vancouver; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading global fashion brand is seeking a Lead Supervisor to enhance store success through exemplary leadership and operational excellence. The ideal candidate will have 1–3 years of retail experience, preferably in the luxury segment, and a passion for fashion. Responsibilities include modeling sales behaviors, managing operational tasks, and fostering a collaborative team environment. This role requires adaptability and strong interpersonal skills while utilizing retail systems to drive customer interactions and business outcomes.

Qualifications

• 1–3 years of previous retail experience, preferably in luxury retail.
• Knowledge of cash register systems and basic computer skills.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Model behaviors to impact business success.
• Lead and develop the sales team to meet expectations.
• Manage daily operational tasks according to standards.

Skills

Customer Focus

Drive for Results

Interpersonal Savvy

Creativity

Strategic Agility

Education

High school diploma or equivalent; college degree preferred

Job description

A leading global fashion brand is seeking a Lead Supervisor to enhance store success through exemplary leadership and operational excellence. The ideal candidate will have 1–3 years of retail experience, preferably in the luxury segment, and a passion for fashion. Responsibilities include modeling sales behaviors, managing operational tasks, and fostering a collaborative team environment. This role requires adaptability and strong interpersonal skills while utilizing retail systems to drive customer interactions and business outcomes.