Luxury Retail Store Manager — Lead a High-Impact Team

SWAROVSKI; Montreal; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading luxury jewelry brand seeks a committed Store Manager in Montreal, Canada. In this role, you will champion customer advocacy and lead a dynamic team while providing exceptional service and building strong customer relationships. Ideal candidates will have a passion for fashion and jewelry, with at least 3 years of experience in retail, particularly within luxury brands. This position includes a range of benefits, including discounts on products and access to development programs.

Benefits

Product discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Qualifications

• Minimum 3 years of experience in a multi-cultural retail environment.
• Experience in luxury and fashion brands.
• Proven leadership and coaching skills.

Responsibilities

• Deliver exceptional customer experiences.
• Build a loyal customer base.
• Recruit and lead a passionate team.
• Exceed service and sales targets.

Skills

Customer service excellence

Team leadership

Sales target achievement

Trust building

Digital proficiency

English communication

Job description

A leading luxury jewelry brand seeks a committed Store Manager in Montreal, Canada. In this role, you will champion customer advocacy and lead a dynamic team while providing exceptional service and building strong customer relationships. Ideal candidates will have a passion for fashion and jewelry, with at least 3 years of experience in retail, particularly within luxury brands. This position includes a range of benefits, including discounts on products and access to development programs.