Logistics & Transportation Coordinator

Miles Employment Group; Richmond; On-site; CAD 45,000 - 55,000; Full time

Job summary

A logistics and transportation firm in Richmond is looking for a Logistics and Transportation Coordinator for a 6-week contract. This role involves coordinating shipments, managing customer inquiries, and maintaining records. Candidates should have at least 1 year of experience with the Greater Vancouver Container Dock system and strong communication skills. On-site work with free parking is provided.

Benefits

Free on-site parking

Supportive team environment

Qualifications

• 1+ year of hands-on experience with the Greater Vancouver Container Dock reservation system is required.
• 1+ year of recent logistics/transportation customer service experience.
• Must have strong verbal and written communication skills in English.

Responsibilities

• Coordinate domestic and international shipments, ensuring on-time delivery.
• Manage customer orders end-to-end, including order entry and tracking.
• Serve as the primary liaison for assigned customers.

Skills

Logistics experience

Customer service skills

Strong communication skills

Proficiency in Microsoft Excel

Job description

Logistics and Transportation Coordinator – 6-Week Contract (Logistics & Transportation)

Richmond, BC | On-Site | Free Parking

Contract: Mid-October Start | Monday to Friday, 8:00 AM – 4:30 PM

Are you a proactive and detail-driven customer service professional with a background in logistics and transportation? Do you have hands-on experience with the Greater Vancouver Container Dock reservation system? If so, we’d love to hear from you!

We’re looking for an experienced Logistics & Transportation Coordinator to join the team for a 6-week contract assignment starting mid-October. In this fast-paced and essential role, you’ll be a key point of contact for clients—coordinating shipments, resolving inquiries, and ensuring the seamless movement of goods across Canada and beyond.

What You'll Do:

• Coordinate domestic and international shipments (LTL, import/export), ensuring on-time delivery and tracking accuracy
• Manage customer orders end-to-end, including order entry, tracking, arranging returns, securing Proof of Delivery, and preparing invoices
• Serve as the primary liaison for assigned customers—answering questions, resolving issues, and nurturing strong relationships
• Monitor the customer service email inbox and respond to inquiries promptly, resolving discrepancies between waybills and purchase orders
• Maintain accurate and organized customer records across warehouse and transportation systems

What You Bring:

• Minimum 1+ year of hands-on experience with the Greater Vancouver Container Dock reservation system – please note this is a required skill
• Minimum 1+ year of recent logistics/transportation customer service experience
• Strong verbal and written communication skills in English
• Proficiency in Microsoft Excel and Word
• A solution-oriented mindset and ability to stay organized in a fast-paced environment

Why Join Us?

Gain valuable logistics experience with a dynamic and supportive team

Free on-site parking – ideal for those with personal transportation (note: not transit accessible)

Meaningful work that keeps critical supply chains moving

Ready to Apply?

If you're ready to jump into a rewarding role where your logistics knowledge and customer service skills can shine, we want to hear from you!

Please apply here now, we look forward to receiving your resume!