Logistics Coordinator

Linear Logistics Ltd.; Calgary; On-site; CAD 50,000 - 60,000; Full time

Job summary

A logistics company in Calgary, Alberta, is seeking a Logistics Coordinator to enhance customer relationships and facilitate freight movement. The ideal candidate will have a passion for customer service, experience in transportation, and strong negotiation skills. Responsibilities include arranging shipments, making appointments, and managing documentation. Post-secondary education in logistics or supply chain is preferred. Excellent problem-solving and communication skills are essential for success in this role.

Qualifications

• Post-Secondary Education in supply chain or logistics is preferred.
• Experience in Transportation and specifically 3rd Party Brokerage preferred.

Responsibilities

• Help grow the business by building quality relationships with customers.
• Arrange customer’s shipments with partner carriers.
• Negotiate favorable rates and develop partnerships with carriers.
• Proactively search for new carriers.
• Make pick-up and delivery appointments and track shipments.
• Ensure prompt collection of proof of delivery documentation.

Skills

Strong communication skills

Independent problem solving abilities

Ability to effectively negotiate

Familiarity with Excel

Customer service experience

Education

Post-Secondary Education in supply chain or logistics degree or designation

Job description

Job Overview

The Logistics Coordinator will apply their passion for customer service to facilitate the movement of all types of freight across all modes of transportation.

Key Accountabilities

• Help grow the business by building quality relationships with customers through learning their needs, and consistently exceeding their expectations.
• Arranging customer’s shipments with partner carriers to ensure efficient transportation and on time delivery.
• Negotiating favorable, but fair rates and developing partnerships with carriers.
• Proactively search out new carriers in order to increase our carrier base and develop better options for customer’s shipments.
• Making pick-up and delivery appointments, tracking and tracing every shipment daily and providing updates to customers.
• Ensure prompt collection of proof of delivery documentation to support invoicing process.

Education and Experience

• Post-Secondary Education or currently working on supply chain or logistics degree or designation.
• Experience in Transportation and specifically 3rd Party Brokerage preferred

Skills and Knowledge

• Strong communication skills
• Independent problem solving abilities
• Ability to effectively negotiate
• Familiarity with Excel
• Customer service experience