Lift Operations Supervisor Pursuit Collection Jasper AB Skytram

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading destination hospitality company in Jasper, Alberta, is seeking a Lift Operations Supervisor to lead a team ensuring exceptional guest service. The position involves supervising lift operations, training staff, and ensuring safety protocols are adhered to. Ideal candidates will have leadership experience and a valid driver's license. This role offers a dynamic work environment in the Canadian Rockies, with a competitive wage of $20.00 per hour.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and retail

Access to subsidized mental health and wellness resources

Qualifications

• Proven leadership or supervisory skills.
• Must possess a valid driver’s license.
• Previous lift operations or guide experience is an asset.

Responsibilities

• Guide and motivate team to deliver exceptional guest service.
• Ensure safety procedures are followed.
• Train new staff members and provide ongoing feedback.
• Act as manager on duty, performing safety checks and overseeing operations.

Skills

Leadership skills

Customer service

Organizational skills

Computer skills

Secondary language skills

Job description

Lift Operations Supervisor Pursuit Collection Jasper AB Skytram

Your daily pursuit is guiding and motivating your team to deliver exceptional guest service, ensuring every guest has an unforgettable experience.

The starting wage for this position is $20.00/hour.

This seasonal role begins February 25 and runs until September 2 or November 3, 2025!

Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources.

Responsibilities

• Maintain and contribute to a safe and healthy workplace by enforcing and ensuring all safety procedures are followed. Leading by example with a safety-first mentality.
• Help display, support, train new lift operators to provide an interactive and professional experience that aligns with world-class and ultimate host standards.
• Plan, coordinate and work as part of the team to ensure all operational needs are communicated and met each day.
• Help to cover the front-line lift operations role. Adapt to changing needs to provide support and coverage.
• Report and collaborate with the Lift Operations management.
• Lead by example and create/ maintain a positive atmosphere.
• Serve as the escalation point for customer service issues, handle customer concerns and react quickly and professionally.
• Act as the manager on duty including opening and closing the property, perform safety checks and test flights.
• Train new staff members and provide ongoing feedback.
• Maintain daily operating and cleaning logs and assist with routine maintenance tasks.
• Adapt to high-pressure situations including operational issues, weather delays and maintain an up-to-date knowledge of operational and emergency policies and procedures.
• Serve as a First-Aid responder and assist with general property cleanliness.
• Staff transportation driver as needed.

Qualifications

• Proven leadership or supervisory skills.
• Previous lift operations or guide experience an asset.
• Must possess a valid driver’s license.
• Strong customer service, organizational and computer skills.
• Secondary language skills are an asset.
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record check.

Work environment

Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies. Fun. You’ll be meeting team members from across the globe and get to participate in tons of team events. Independent. You’ll spend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

EEO

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail]. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.