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A leading health services provider in Alberta seeks an HCA Supervisor responsible for supervising healthcare aides and coordinating client care. The ideal candidate will have a minimum of 2 years' leadership experience and must demonstrate excellent organizational, interpersonal, and problem-solving skills. This role emphasizes maintaining high standards of care in a fast-paced environment. The successful applicant will be involved in staff mentorship and education, ensuring compliance with health care standards and organizational objectives.
Your Opportunity:
The HCA Supervisor ensures clients receive evidence-based care from competent HCAs and that care is planned and delivered consistently according to the AHS policies, procedures and Continuing Care Health Services Standards. Reporting to the Clinical Operations Manager, the HCA Supervisor has 4 key responsibilities: Staff supervision, mentorship and leadership; Client care coordination; Health Care Aid (HCA) education and competency tracking; Stakeholder relationship and community partnership. The HCA Supervisor must demonstrate their ability to: implement and review practice standards, scheduling, clinical support and evaluation of staff; demonstrate skills in problem solving, mentoring, interpersonal relationships, and organizational leadership; implement changes in structure, processes, and procedures to achieve client outcomes and resource utilization; organize and support services to Home Care clients; work in a fast-paced environment with the ability to be flexible to time commitments and make decisions in a timely manner; safeguard AHS information as private and confidential. Cultural Alignment: demonstrates understanding of the AHS Code of Conduct and Sharing a Vision of Excellence and actively promotes it through every action taken and every decision made. Supports a culture that fosters high standards of excellence, professionalism and ethics. Behaves in a fair, ethical and respectful manner. Travel across the Edmonton Zone will be required.
As a Licensed Practical Nurse (LPN), you are part of an interprofessional health care team utilizing nursing processes, critical thinking, problem solving and decision making skills. You will be guided by your education, experience, demonstrated skill level and AHS policies and procedures. You will play a key role in providing safe, quality patient and family centered care while reflecting the shared vision and values of AHS.
Required Qualifications: Completion of an accredited practical nurse education program. Active or eligible for registration and practice permit with the College of Licensed Practical Nurses of Alberta (CLPNA). Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP).
Minimum 2 years leadership experience required. Experience, Skills and Competencies: Excellent organizational skills. Ability to prioritize workload and multi-task. Effective time-management skills. Excellent interpersonal skills. Able to communicate effectively both verbally and in writing. Able to problem solve effectively and in a timely manner when dealing with challenging and/or confrontational situations. Conflict management skills. Valid driver’s license and reliable vehicle in good working condition. Relevant Home Living orientation courses for Nurses McMaster Case Management Training.
Previous experience working in a home care and/or community care environment. Computer literacy and experience with MS Word, MS Excel, MS Outlook. Meditech training.