Legal Operations Manager — SOC 2 & Client Success

Shakudo; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a proactive Legal Operations Associate/Manager to drive client success and operational efficiency. This role involves managing client relationships, ensuring compliance with regulations, and analyzing data to provide actionable insights. You will lead SOC 2 compliance strategies, oversee internal audits, and collaborate with diverse teams to implement effective solutions. The ideal candidate thrives in a dynamic environment, possesses strong problem-solving skills, and has a background in operations or analytics. Join a forward-thinking organization that values diversity and inclusivity, and make a significant impact in the realm of data and AI.

Qualifications

• 2+ years of experience in operations, analytics, or management consulting.
• Bachelor's degree in Business Administration, Economics, Law, Finance, or Management.

Responsibilities

• Lead SOC 2 compliance strategies and internal audits.
• Build trust-based relationships with clients and enhance organizational effectiveness.
• Prepare reports tracking customer success and operational metrics.

Skills

Problem-Solving

Communication

Analytical Skills

Client Relationship Management

Project Management

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Economics

Bachelor’s degree in Law

Bachelor’s degree in Finance

Bachelor’s degree in Management

Job description

An innovative company is seeking a proactive Legal Operations Associate/Manager to drive client success and operational efficiency. This role involves managing client relationships, ensuring compliance with regulations, and analyzing data to provide actionable insights. You will lead SOC 2 compliance strategies, oversee internal audits, and collaborate with diverse teams to implement effective solutions. The ideal candidate thrives in a dynamic environment, possesses strong problem-solving skills, and has a background in operations or analytics. Join a forward-thinking organization that values diversity and inclusivity, and make a significant impact in the realm of data and AI.