Learning & Leadership Development Specialist

Moneris; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading payment processing company in Toronto is seeking a Leadership Development Specialist to design and facilitate programs that enhance leadership capability. The role involves coaching, advisory work, and evaluating program effectiveness. Candidates should have a degree in HR or related fields and significant experience in leadership development. This position offers hybrid work arrangements and a comprehensive benefits package.

Benefits

Performance-based bonuses

Flexible benefits

Retirement planning support

Growth & development opportunities

Holistic wellness support

Hybrid work arrangements

Recognition and rewards programs

Qualifications

• 4+ years proven experience in leadership development, organizational development.
• Certification in leadership programs / assessment tools / coaching / CTDP is an asset.
• Prosci change management certification is an asset.

Responsibilities

• Design and implement leadership development programs aligned to organizational strategy.
• Deliver one-on-one and group coaching to emerging and people leaders.
• Define success metrics and evaluate the effectiveness of leadership initiatives.

Skills

Leadership development

Change management

Coaching

Communication

Facilitation

Education

Bachelor's degree in HR, Organizational Development, Psychology or related field

Tools

PowerPoint

Excel

Digital authoring tools

Job description

The Opportunity

The Leadership Development Specialist will design, deliver, and evaluate programs that build leadership capability, strengthen organizational culture, and enable leaders to drive business performance. This role blends strategic advisory work with hands‑on facilitation and coaching, requiring expertise in leadership frameworks, adult learning, and change management.

Location: You will be based in our Etobicoke office, balancing in‑office collaboration with remote flexibility.

Reporting Relationship: You will report to Manager, Learning and Development.

What you’ll do

Program Design & Delivery

• Design and implement leadership development programs aligned to organizational strategy, values, and leadership competencies.
• Facilitate workshops, leadership journeys, and learning labs in inclusive environments that inspire and equip leaders at all levels, including team members (self‑leadership) that drive reflection and behavior change.
• Apply modern learning approaches (e.g. blended learning, experiential learning, digital micro‑tools, coaching) to maximize impact.

Consulting & Advisory

• Partner with people leaders and HR business partners to diagnose leadership gaps and recommend targeted interventions.
• Support organizational change initiatives by building leadership behaviors that enhance traits such as accountability, agility, and decision‑making.

Measurement & Evaluation

• Define success metrics and evaluate the effectiveness of leadership initiatives using surveys, feedback, analytics, and business impact measures.
• Continuously improve leadership offerings by integrating external best practices, thought leadership, and emerging trends.
• Support the development of a quarterly dashboard to track usage metrics and business impact of our offerings to inform decision‑making.

Coaching & Facilitation

• Deliver one‑on‑one and group coaching to emerging and people leaders at the team lead and manager levels.
• Facilitate engaging, inclusive learning environments that drive reflection and behavior change.

Program Operations & Support

• Support in the coordination of leadership programs, ensuring seamless logistics, communications, and participant experience.
• Manage vendor partnerships, platforms, and resources to deliver high‑quality, scalable learning solutions.
• Gather feedback and performance data to identify enhancements and drive continuous program improvement.

What you bring

• Bachelor's degree in HR, Organizational Development, Psychology or related field.
• Equivalent work experience may be considered a substitution.
• 4+ years proven experience in leadership development, organizational development.
• Strong PowerPoint and basic Excel skills for reporting, presentations and dashboard management.
• Ability to use digital authoring tools is an asset (e.g. Rise, Canva).
• Certification in leadership programs / assessment tools / coaching / CTDP is an asset.
• Prosci change management certification is an asset.

What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance‑based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
• Retirement planning support, with profit‑sharing programs including company match and a defined contribution pension plan.
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
• Recognition and rewards, with company‑wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers.

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity‑deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.