Learning & Development Coordinator

Nihon Kohden; Canada; On-site; CAD 52,000 - 82,000; Full time

Job summary

A leading healthcare technology company located in Canada is seeking a Learning & Development Coordinator to facilitate engaging training initiatives and support administrative aspects of the Learning & Development team. The role requires overseeing new hire orientations, coordinating training workshops, and maintaining training materials. A Bachelor’s degree in business or HR is required along with experience in event coordination and LMS management. The anticipated salary for this full-time position ranges from $52,000 to $82,000 based on qualifications.

Benefits

Professional development opportunities

Healthcare benefits

Flexible work hours

Qualifications

• 1+ years of experience working with a corporate LMS or enterprise relational database.
• Passion for continuous learning and promoting a culture of learning.
• Understanding of adult learning theory and instructional design concepts.

Responsibilities

• Facilitate new hire orientation and training sessions.
• Collaborate with stakeholders to assess training needs.
• Produce reports on training effectiveness and compliance.

Skills

Event coordination

Learning Management System (LMS)

Facilitation skills

Analytical skills

Communication skills

Education

Bachelor's degree in business, HR, or related discipline

Tools

PowerPoint

Excel

Word

Outlook

Job description

The Learning & Development Coordinator plays a versatile role in facilitating comprehensive and engaging training initiatives that foster employee and customer success, while also providing essential administrative support to the Learning and Development team. This role is instrumental in promoting employee development, ensuring seamless new hire orientation and effective coordination of L&D initiatives within the organization.

Essential Functions and Main Duties

• Collaborate with L&D team members, HR business partners, department managers and key stakeholders to identify training and development needs based on organizational goals to ensure seamless integration of new hire orientation and other organization training efforts.
• Oversee dynamic, comprehensive, and engaging new hire orientation experiences, training workshops and learning initiatives that are tailored to meet identified needs and align with organization’s most current objectives.
• Collaborate with team members and subject matter experts to create instructional materials, using a variety of resources, which facilitate effective learning.
• Conduct and host training sessions, whether in-person or virtual, ensuring content is delivered in a captivating and impactful manner.
• Provide support in organizing training events, handling scheduling, venue arrangements, logistics, participant registration, coordination with subject matter experts, communication and welcoming attendees.
• Maintain training calendars, promote learning opportunities, and effectively communicate training initiatives to stakeholders and participants through diverse channels such as websites, printed materials, or other delivery methods.
• Provide user and learning content support for learning management system (LMS) and other online training platforms encompassing user registration, license management, course assignment, certificate management, addressing user inquiries, content creation and troubleshooting,
• Respond to employees’ inquiries, concerns, and provide direction regarding the orientation process, professional development requests and Learning & Development resources.
• Manage Vendor Credentialing by issuing qualification letters based on completed training records, overseeing user licensing, aiding employees with platform troubleshooting and requirements, and monitoring compliance.
• Gather feedback from new hires, training participants, and stakeholders to assess the effectiveness of new hire orientation and training initiatives; collaborate with relevant team members to analyze feedback and propose enhancements for an improved learning experience.
• Produce reports and metrics to track the success and impact of new hire orientation and training initiatives.
• Ensure compliance with legal and regulatory requirements related to learning and development activities.
• Work within the L&D team and global community to share best practices, industry trends, and emerging technologies.
• Adhere to and promote all company policies, procedures, and business ethics codes.
• Duties may be modified or assigned at any time based on business need.

Qualifications

Education / Certification / Experience Required

• Bachelor's degree in business, HR, or related discipline; relevant education and experience accepted in lieu of degree.
• 1 + year of experience in event coordination.
• 1+ years of experience working with a corporate LMS, or an enterprise relational database.
• Experience with conducting training classes preferred.
• Previous involvement working closely with various client groups and leaders to understand training needs, preferred.
• Video, e-learning production experience preferred.
• Level and compensation depend on experience, education and skills.
• Passion for continuous learning and promoting a culture of learning within the organization.
• Demonstrates a strong commitment to excellence, exhibits meticulous attention to detail, shows exceptional organizational skills, and ensures thorough follow-through.
• Able facilitator with motivational and high-impact facilitation approach; skilled in leveraging technology to deliver compelling presentations.
• Understanding of adult learning theory and instructional design concepts.
• Knowledge of training evaluation methods and reporting.
• Leads by example, enjoy working with others to foster a collaborative environment.
• Ability to work independently and collaboratively within a team.
• Strong analytical, problem solving, and critical thinking skills.
• Proficiency in PowerPoint, Excel, Word, and Outlook.
• Possesses superior verbal and written communication skills.

Compensation

The anticipated range for this position is $52,000 to $82,000. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience and location.

Perks and Benefits

Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America

Working Conditions

Schedule: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday–Friday, unless otherwise stated by the department manager or as needed to support class start times. Holiday, weekend, and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Company’s discretion.

Physical: Generally, may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 25 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way written/verbal communication in English. More specific details may be provided as needed or requested.

Travel: Approximately 15%

Access to Customer Sites: It is an essential function of this position to perform duties in healthcare facilities, and to achieve the necessary vendor credentialing. As part of this process, it is typically required to provide proof of vaccinations (including for COVID-19), and related personal medical information, and to comply with other criteria as needed to be able to work at customer sites. Typical vendor credentialing expenses will be paid/reimbursed by the Company.

Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination, harassment, and retaliation and welcomes all qualified candidates to apply. Employment decisions are based on qualifications, experience, and business needs, without regard to legally protected characteristics. This policy applies to all employment actions, including recruitment, hiring, promotion, compensation, training, and other workplace practices.

Nihon Kohden America complies with all applicable federal, state, and local laws regarding equal employment opportunity. Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights. Questions or concerns regarding this policy may be directed to Human Resources at [e-mail] .