Lead Software Developer, Test Automation

Ticketmaster Canada LP; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading ticketing company in Toronto is seeking a Lead Software Developer for Test Automation to build and manage a high-quality, scalable ticketing platform. You'll develop automation strategies, mentor junior testers, and engage with product managers. Ideal candidates have extensive development experience and a passion for quality in software testing. The position emphasizes teamwork, continuous improvement, and innovative problem-solving.

Qualifications

• 5 years of development experience in automated testing of complex systems.
• Experience designing and executing System, Integration, Performance, and Regression testing.
• Effective written and oral communication.

Responsibilities

• Develop and implement automation strategies, plans, and frameworks.
• Lead, mentor, and support Junior and Intermediate QA Testers.
• Identify and implement opportunities for continuous improvement in automation processes.

Skills

Automation strategies

System testing

Integration testing

Performance testing

Regression testing

Playwright

Selenium

TypeScript

JavaScript

Tools

Docker

Kubernetes

PostgreSQL

MongoDB

Redis

GitHub Actions

Job description

Overview

Job Summary: Lead Software Developer Test Automation • Location: Toronto, ON • Division: Ticketmaster NA - Festivals & GA (Universe) • Line Manager: Engineering Manager • Contract Terms: 12-Month Fixed-Term Contract Full-Time 37.5 hours per week

The Team

Universe is a leader in online ticketing for general admission events. We are growing our team and operate as an independent entity within the Ticketmaster / Live Nation family. We set our own roadmap and use a modern tech stack (Kubernetes, Docker, Flux, and more) with the resources of a Fortune 500 company.

The Job

As a Lead QA Developer at Universe you will apply your passion for technology and live entertainment to build and test a world-class, highly scalable ticketing platform. This is a deeply technical role where you will work closely with QA specialists and with team Software Leads to build reliable and scalable test automation solutions and solve tough technical challenges. You will deliver high-quality code and innovative solutions while growing your skills as both a technical contributor and leader through code reviews, pairing sessions, mentorship opportunities, and teaching opportunities to the teams.

Our clients and their fans rely on Universe to provide a stable and reliable platform that can scale quickly to handle unpredictable demand and large traffic and data volumes. As the Lead QA Developer you will be relied upon to maintain and extend the existing automated test suite, and to innovate and design new approaches and strategies to improve product quality and elevate our QA specialists.

What You Will Be Doing

• Develop and implement automation strategies, plans, and frameworks to meet business objectives
• Develop, implement, and maintain automation framework workflows and processes
• Run existing automated tests, interpret results, and communicate outcomes
• Lead, mentor, and support Junior and Intermediate QA Testers
• Work with product managers to understand feature needs
• Pair-program with other developers
• Meet regularly with other Leads to contribute to our tech vision
• Stay up-to-date with the latest automation technologies and trends
• Identify and implement opportunities for continuous improvement in automation processes and tools
• Participate in self-directed Relentless Improvement days to improve skills, fix issues, or develop new features
• Additional duties and projects as needed

Technical Skills

• 5 years of development experience in automated testing of complex systems
• Experience designing and executing System, Integration, Performance, and Regression testing
• Independent, fast-learning self-starter who takes ownership over solving hard problems
• Passion for quality, including defining and executing test plans, QA processes, and automated test strategy
• Effective written and oral communication
• Experience with testing tools and scripting languages such as Playwright, Selenium, Cucumber, TypeScript, and/or JavaScript
• Experience development in a macOS environment
• Familiarity with DevOps and CI/CD tools such as Docker, Kubernetes, GitHub Actions or Argo CD
• Experience with persistent data stores such as PostgreSQL, MongoDB, Redis, ClickHouse, or Elasticsearch
• Exposure to client-side web frameworks such as Node.js, React, or Angular is a bonus

You (Behavioural Skills)

• Passionate: A love for your craft and a drive for elegance and quality
• Collaborative: Work smoothly with others and share information to achieve Ticketmaster goals
• Inquisitive: A continual learner, always seeking to level up skills
• Innovative: Proactive in problem solving and generating new ideas

Life at Ticketmaster

We are part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision is to connect people worldwide to live events they love. As the world’s largest ticket marketplace and a leading provider of enterprise tools for live entertainment, we are uniquely positioned to deliver on that vision.

We foster a culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you are passionate about live entertainment and want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our Values

Reliability – We understand that fans and clients rely on us to power live event experiences and we rely on each other to make it happen.

Teamwork – Individual achievement is eclipsed by team success.

Integrity – We uphold the highest moral and ethical standards for our partners and stakeholders.

Belonging – We build a culture where everyone can be their authentic selves with an equal voice and opportunities to thrive.

Equal Opportunities

We are committed to diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We support balancing work and home life. As a growing business, we encourage you to develop your professional and personal aspirations, try new experiences, and learn from talented colleagues. We welcome applications from people of any gender, race, sexual orientation, religion, age, disability status, or caring responsibilities. Ticketmaster Canada provides reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system, please email for accommodations. Resumes submitted to this inbox will not be considered.

UniverseCareers

Employment Type: Full-Time

Experience: years

Vacancy: 1