Lead, SMB Solution Engineering & AI Transformation

Salesforce; Toronto; Hybrid; CAD 180,000 - 230,000; Full time

Job summary

A leading AI CRM company is seeking a leader to oversee the SMB Solution Engineering team. This role involves guiding customers through digital transformation, fostering a culture of excellence, and collaborating with sales leadership to execute growth strategies. Ideal candidates have a strong technical background and leadership experience, particularly in solution engineering. Competitive salary between CAD 180,000 and CAD 230,000 annually, plus company benefits.

Benefits

AI agent support

Equitable compensation practices

Benefits for work-life balance

Qualifications

• 5-10+ years of experience in leadership role within strategy or sales organizations.
• Strong technical background with 5+ years in Solution Engineering.
• Hands-on leadership style during customer engagements.

Responsibilities

• Guide SMB customers through their digital journeys and AI adoption.
• Collaborate with Sales leadership to execute growth plans.
• Lead Activation of Data Cloud and Agentforce in key accounts.

Skills

Leadership in strategy

Technical excellence

Analytical skills

Negotiation skills

Education

Experience in leadership role

Technical background in Solution Engineering

Job description

A leading AI CRM company is seeking a leader to oversee the SMB Solution Engineering team. This role involves guiding customers through digital transformation, fostering a culture of excellence, and collaborating with sales leadership to execute growth strategies. Ideal candidates have a strong technical background and leadership experience, particularly in solution engineering. Competitive salary between CAD 180,000 and CAD 230,000 annually, plus company benefits.