Lead Customer Service Representative

Circle K; Hanwell Rural Community; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading convenience store chain is seeking a Lead Customer Service Representative in Fredericton, New Brunswick. The role involves assisting management with administrative tasks, greeting customers, and handling cash register duties. Candidates should possess strong customer service skills, enjoy teamwork, and have the motivation to learn and grow. Benefits include medical insurance, flexible schedules, and opportunities for career advancement, making this a rewarding position in a dynamic work environment.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible schedules

Opportunities for fast career advancement

Employee discount

Scholarship program

Qualifications

• Customer service skills and a friendly demeanor.
• Ability to work as part of a team to accomplish daily goals.
• Motivation to advance in your career and willingness to learn.

Responsibilities

• Assist the store manager and assistant manager with administrative tasks.
• Greet customers and run the cash register.
• Maintain store appearance and provide friendly service to customers.

Skills

Customer service

Communication and friendly conversation

Quick thinking

Teamwork

Problem-solving

Job description

Store 6002538: 623 Union Street, Fredericton, New Brunswick E3A 3N6

Lead Customer Service Representative

Benefits

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program

Responsibilities

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

Qualifications

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goalsWorking as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Great if you have: Customer service skills
• Supervisory experience
• Motivation to advance in your career
• Willingness to learn and have fun

EEO Statement

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.