Lead Customer Service Representative

Circle K; Enfield; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading company in the convenience store sector is looking for a Lead Customer Service Representative in Enfield, Nova Scotia. This role involves assisting management, providing excellent customer service, and maintaining store standards. Ideal candidates will possess strong communication and teamwork skills, with opportunities for career advancement.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible schedules

Opportunities for fast career advancement

Night shift premium

Employee discount

Scholarship program

Years of service recognition program

Corporate discount program

Qualifications

• Customer service experience preferred.
• Supervisory experience is a plus.
• Motivation to advance and willingness to learn.

Responsibilities

• Assist store manager with administrative tasks.
• Greet customers and operate the cash register.
• Maintain store appearance and provide friendly service.

Skills

Customer service skills

Excellent communication

Teamwork skills

Problem-solving

Job description

Store 6002079: 6757 Highway 2, Enfield, Nova Scotia B2T 1C8

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance / Long-term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service recognition program
• Corporate discount program

Your key responsibilities:

You will assist the store manager and assistant manager with administrative tasks. You will greet customers, operate the cash register, make purchase suggestions, and sometimes work with our food program. You'll work around the store (inside and outside) in various areas to help maintain our high standards for store appearance and provide fast, friendly service to customers.

You will interact with many customers daily, working in a fun, energetic environment to accomplish daily tasks around the store.

What we are looking for:

• Customer service skills
• Excellent communication and friendly conversation skills
• Ability to perform at a quick pace while having fun
• Teamwork skills to accomplish daily goals
• Problem-solving ideas and quick thinking
• Offering suggestions to improve processes

Great if you have:

• Customer service experience
• Supervisory experience
• Motivation to advance your career
• Willingness to learn and have fun

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible, and rewarding workplace that showcases the unique contributions of our employees to the success of our business. We are committed to employment equity and encourage applications from diverse candidates to reflect the communities we serve. Accommodations are available upon request during the application process.