Lead Customer Service Representative

Circle K Stores, Inc.; Dieppe; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading convenience store chain in Dieppe is seeking a Lead Customer Service Representative to assist management and provide exceptional service. You will engage with customers, manage cash operations, and maintain store standards in a fun environment. Ideal candidates should have strong customer service skills, a team-oriented approach, and a motivation to advance their career within the company. Attractive benefits include flexible schedules, insurance options, and career growth opportunities.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible schedules

Weekly pay

Employee discount

Scholarship program

Qualifications

• Experience in customer service.
• Ability to work as part of a team.
• Supervisory experience is a plus.

Responsibilities

• Assist the store manager with administrative tasks.
• Greet customers and run the cash register.
• Maintain store appearance and provide friendly service.

Skills

Customer service

Communication and friendly conversation

Teamwork

Motivation to advance

Job description

Store 6002022: 312 Rue Amirault, Dieppe, New Brunswick E1A 1G2

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program

Your key responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.