Lab Sample Receiving & Courier Ops Lead

SGS; Burnaby; On-site; CAD 62,000 - 80,000; Full time

Job summary

A leading global testing company in Burnaby is seeking a Client Service Supervisor to oversee Client Service Technicians, ensuring compliance with quality standards. The ideal candidate will have a degree in Microbiology/Chemistry and significant experience in Client Services or Laboratory Operations. This position offers a competitive salary and the opportunity to lead a dedicated team in a dynamic environment.

Qualifications

• 4-year degree in Microbiology/Chemistry, related field, or equivalent work experience.
• 3+ years of experience in Client Service or Laboratory Operations.
• Effective problem prevention and problem-solving skills.

Responsibilities

• Provide leadership to Client Service Technicians and other workers.
• Ensure compliance with Good Laboratory Practices.
• Coordinate courier pick-ups with clients and track them.

Skills

Problem prevention and problem-solving skills

Strong written and verbal communication

Interpersonal skills

Proficiency with Microsoft Word/Excel

Client interaction skills

Education

4-year degree in Microbiology/Chemistry

3+ year experience in Client Service or Laboratory Operations

Tools

LIMS

ASnAP systems

Job description

A leading global testing company in Burnaby is seeking a Client Service Supervisor to oversee Client Service Technicians, ensuring compliance with quality standards. The ideal candidate will have a degree in Microbiology/Chemistry and significant experience in Client Services or Laboratory Operations. This position offers a competitive salary and the opportunity to lead a dedicated team in a dynamic environment.