Building Attendant

Hamilton Insurance Group, Ltd.; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A municipal employer in Hamilton is seeking a Building Attendant for on-site responsibilities. The role includes managing building access, responding to emergencies, and conducting maintenance tasks. Candidates must have prior maintenance and customer service experience, as well as strong communication skills. This position requires the individual to live on-site and offers accommodation as part of employment. Ideal for those looking to support community living while ensuring safety and comfort for residents.

Benefits

Residential accommodation

Monthly phone allowance

Heat and hydro included

Qualifications

• Previous maintenance and customer service experience is required.
• Ability to work with minimal supervision is essential.
• Good communication skills to engage with tenants and contractors are necessary.

Responsibilities

• Acts as master keyholder and assists tenants locked out.
• Monitors fire systems and conducts emergency responses.
• Inspects buildings and reports deficiencies to supervisors.

Skills

Maintenance experience

Customer service skills

Written and verbal communication

Understanding emergency procedures

Physical capability for housekeeping

Job description

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #31684: Building Attendant (PERIODIC)
• Union: Non‑Union
• Job Description ID #: 5111
• Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on February 11th, 2026. This posting is for all upcoming temporary and permanent vacancies for the period of February 11th, 2026 – August 11th, 2026.
• Vacancy type: This posting will be used to fill current vacancies, as well as any further vacancies which arise during the period noted above
• Internal applicants should apply with your work e‑mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

Reports to Supervisor, Building Services. The Building Attendant will be required to live on site and is required to provide specific duties as per Terms and Conditions of Employment.

SPECIFIC DUTIES

Acts as master keyholder of the building which would include assisting tenants who are locked out and ensuring access for Emergency Services.

Provides access to servicemen and contractors.

Monitors fire alarm systems and other life safety systems, carries out emergency response and actions as required in accordance with the Building’s Fire Safety Plan, records findings as required and reports irregularities to the Property Manager or Emergency Answering Service.

Shows apartments to prospective tenants.

Conducts building openings and lock‑ups. Change lock cores as required. Attends meetings and training as required.

Inspects and reports any building deficiencies or maintenance problems or concerns to the Supervisor, Building Services or designate.

Reports vandalism or any security issues to Supervisor, Building Services or Emergency Answering Service. Reports disturbances to Supervisor, Building Services and/or Police.

Delivers letters, notices or forms to tenants as required.

Maintains general security of building including ensuring doors are properly secured.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Carries out light housekeeping duties as directed by Supervisor, Building Services or designate such as cleaning up broken glass, spills, mop up from floods, sanding and salting sidewalks during icy conditions.

Sorts and organizes recyclables and garbage. Changing & putting out garbage bins as well as picking up litter.

Performs minor repairs as directed by Supervisor, Building Services or designate such as toilet plunging, water shut‑offs and clearing drains.

Other duties as assignment.

QUALIFICATIONS

1. Previous maintenance and customer service experience related to duties listed above normally acquired by a combination of education and relevant work experience.
2. Ability to work with minimal supervision.
3. Good written and verbal communication skills to deal with tenants, contractors, emergency personnel and Housing Staff with tact and diplomacy.
4. Must be able to speak, write and understand.
5. Understanding of basic emergency procedures such as fire.
6. Ability to perform daily inspections for fire inspections and maintenance.
7. Ability to perform minor repairs such as clearing drains, water shut‑offs or toilet.
8. Must be physically capable to carry out light housekeeping.
9. Must be physically able to walk up and down multiple flights of stairs and hallways to conduct necessary.
10. Must be available to provide shared coverage for Building (including evenings & weekends).
11. Knowledge of relevant legislation such as Occupational Health and Safety Act and Regulations including W.H.M.I.S. legislation.

NOTE 1

The Building Attendant must live in the building within which they are working/assigned.

In exchange for the “specific duties” provided, the City of Hamilton (City) will provide the Building Attendant residential accommodation in an apartment including heat, hydro, water and a monthly phone allowance. The value of the residential accommodation will be set in accordance with Income Tax Regulations subject to Revenue Canada Legislation and the City will issue an annual T4 slip based on that amount.

NOTE 2

Payment for “Other Duties” as authorised will be paid as per completed time sheets.

NOTE 3

As a condition of employment, the successful applicant(s) will be required to obtain a satisfactory Criminal Records & Judicial Matters Check, at their own expense, prior to beginning work in this position.

Disclaimer

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms

The City is an equal opportunity employer that is committed to inclusive, barrier‑free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier‑free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.