[Job - 26270] Product Manager, Canada (Onsite GTA)

CI&T; Vaughan; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading tech transformation company located in York Region is seeking a Product Manager to lead product support and management efforts. This role involves collaboration with a senior, product-led team to enhance customer journeys through user research and data insights. The ideal candidate will have 3-5 years of experience in Product Management and a strong grounding in design, strategy, and research principles. Benefits include competitive compensation, unlimited sick leave, and a diverse work environment.

Benefits

Generous paid vacation days

Unlimited sick time

100% paid health & dental benefits

Annual profit-sharing distribution

Retirement match

Paid parental leave

Dedicated career advisor

Qualifications

• 3-5 years of Product Management experience in digital agencies or tech settings, with a focus on design, strategy, research, and digital services.
• Strong grounding in design, strategy, and research principles; successful track record of integrating these disciplines into product development.
• Excellent relationship-building and communication skills, collaboration skills, and willingness to learn.
• Analytical thinker who uses data to inform strategy and drive improvements.
• Experience leading cross-functional, collaborative initiatives; capable of steering multiple workstreams.
• Familiarity with Agile methodologies and iterative delivery.
• Proficiency in defining experiments, evaluating results, and translating insights into actions.

Responsibilities

• Lead the integration of design, strategy, and research into product development.
• Develop and drive a roadmap for Design, Strategy, Research, and Digital Services.
• Collaborate with cross-functional teams to ensure coherence and alignment across initiatives.
• Translate user research and usability insights into actionable product decisions.
• Define and track success metrics using data to steer continuous improvement.

Skills

Product Management

Digital agencies

Design

Strategy

Research

Agile methodologies

Analytical thinking

Relationship building

Communication skills

Collaboration

Education

Bachelor’s degree in design, business, engineering, or related field

Advanced degree or certification

Tools

Tableau

Job description

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

We’re seeking a proactive Product Manager who can provide Product Support and Product Management while also helping with Digital App Services programs. You’ll work with a senior, product-led team to improve the end-to-end customer journey across channels, grounded in user research and data-driven insights. You’ll foster a culture of inclusion, experimentation, and continuous improvement, partnering with cross-functional teams to deliver real business impact, and adapt to various client environments and requirements.

What you’ll do

• Lead the integration of design, strategy, and research into product development, ensuring user-centered, data-informed outcomes that align with the business.
• Develop and drive a roadmap for Design, Strategy, Research, and Digital Services, balancing short-term priorities with long-term strategy.
• Collaborate with cross-functional teams on both the CI&T agency side and Client side (Engineering, Product, Content, Marketing, AfterSales, Controlling) to ensure coherence and alignment across initiatives.
• Partner with Lead Product Designer to ensure design solutions are grounded in user research and strategic objectives, driving engagement and loyalty.
• Translate user research and usability insights into actionable product decisions; iterate features based on feedback and data.
• Align product and service initiatives with market trends and strategic goals; develop Business Cases for new features and revenue opportunities.
• Promote cross-departmental collaboration, training, and best-practice resources to improve understanding of products and features.
• Champion inclusion and psychological safety, encouraging diverse perspectives and continuous learning
• Define and track success metrics (adoption, engagement, retention, satisfaction); use data to steer continuous improvement.

Qualifications

• 3-5 years of Product Management experience in digital agencies or tech settings, with a focus on design, strategy, research, and digital services. Automotive and app services is a plus
• Strong grounding in design, strategy, and research principles; successful track record of integrating these disciplines into product development.
• Excellent relationship-building and communication skills, collaboration skills, and willingness to learn. Able to build consensus with stakeholders at all levels and work amongst diverse cultures and teams
• Analytical thinker who uses data to inform strategy and drive improvements.
• Experience leading cross-functional, collaborative initiatives; capable of steering multiple workstreams.
• Familiarity with Agile methodologies and iterative delivery.
• Bachelor’s degree in design, business, engineering, or related field; advanced degree or certification a plus.
• Proficiency in defining experiments, evaluating results, and translating insights into actions.
• Optional but valued: experience in automotive or mobility contexts.

Nice to have but not mandatory

• Experience with subscription-based features or digital services in automotive contexts.
• Design-sense or familiarity with how copy intersects with visuals.
• Data visualization and BI tooling experience (e.g., Tableau) to inform decisions
• French language Proficiency

What you’ll get in return

• A collaborative, inclusive environment that values clarity, impact, and craftsmanship.
• Real opportunities to shape the future of digital automotive and app experiences for a global audience
• Competitive compensation, benefits, and professional growth opportunities

Why join us?

• Competitive Salary
• Generous paid vacation days
• Unlimited sick time
• 100% paid health & dental benefits starting day one
• Annual profit-sharing distribution
• Retirement match
• Paid parental leave
• Dedicated career advisor
• And so much more…

Collaboration is our superpower, diversity unites us, and excellence is our standard.

We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.