Jewelry Showroom & Customer Experience Specialist

Spence Diamonds; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A jewelry company in Edmonton is seeking a customer service representative to provide extraordinary experiences to clients. This role includes greeting customers, managing sales support, and ensuring customer satisfaction through exceptional service. Successful candidates will have strong problem-solving skills, a year of customer service experience, and the capability to manage multiple tasks effectively. The position offers competitive hourly pay ranging from $17.15 to $20.65 based on experience and qualifications.

Benefits

Attractive compensation packages

Employee discounts

Learning and development resources

Qualifications

• At least a year's experience working in a customer service environment.
• Excellent verbal and written communication skills.
• Comfortable using computers and learning new technology.

Responsibilities

• Greet every customer and provide extraordinary customer service.
• Offer sales support and guide customers through the showroom experience.
• Manage customer correspondence via phone or email.

Skills

Customer relationship skills

Time management

Problem solving

Conflict resolution

Job description

A jewelry company in Edmonton is seeking a customer service representative to provide extraordinary experiences to clients. This role includes greeting customers, managing sales support, and ensuring customer satisfaction through exceptional service. Successful candidates will have strong problem-solving skills, a year of customer service experience, and the capability to manage multiple tasks effectively. The position offers competitive hourly pay ranging from $17.15 to $20.65 based on experience and qualifications.