Jasper AB Skytram Lift Operations Manager

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A hospitality organization in Jasper is seeking a Lift Operations Manager to oversee daily lift operations with a focus on safety and guest service. The role involves managing a team, maintaining operational records, and fostering a compliant work environment. Ideal candidates should possess a high school diploma and have leadership experience in the hospitality sector. This is a full-time position requiring flexibility, with perks including discounts on hotel stays and attractions.

Benefits

Free access to Pursuit attractions and 50% off for friends

Discounts on hotel stays, dining, and retail

Access to subsidized mental health resources

Qualifications

• 1-2 years of experience in a supervisory role within tourism or hospitality.
• Ability to work nights, holidays, and weekends.
• Experience in the aerial lift industry is an asset.

Responsibilities

• Oversee daily lift operations focusing on safety and efficiency.
• Lead and support the Lift Operations team.
• Maintain accurate operational records and manage transportation logistics.

Skills

Leadership

Customer service

Problem-solving

Physical fitness

Team collaboration

Education

High School Diploma

Job description

Jasper AB Skytram Lift Operations Manager

Location: Jasper, AB • Full-time • Shift and schedule: Weekends as needed • Holidays

Overview

Your daily pursuit will be driving operational excellence through hands-on management and proactive communication. You’ll lead a team of up to 20, overseeing lift operations with a sharp eye on safety and a strong commitment to guest service. Your ability to anticipate challenges will help the team stay one step ahead.

Responsibilities

• Oversee daily lift operations with a focus on safety, efficiency, and adherence to company policies and safety codes.


• Maintain accurate operational records in line with safety and insurance requirements.


• Lead, train, and support the Lift Operations team, including hiring, scheduling, payroll, and performance feedback.


• Foster a clean, safe, and compliant work environment, including chairing the Health & Safety Committee.


• Collaborate across departments and with contractors, maintaining strong communication and coordination.


• Support emergency response efforts and assist with lift and building maintenance as needed.


• Manage transportation logistics for staff and provide reports on guest statistics and department budgets.


• Consistently represent the company professionally and take on additional duties as assigned.

Qualifications

• High School Diploma required.


• 1-2 years of previous tourism hospitality experience, in a Supervisory capacity.


• Proven ability to lead.


• Physically capable of lifting up to 50 lbs.


• Ability to work a flexible schedule including nights, holidays and weekends.


• Arial lift industry or related experience is an asset.


• Strong customer service skills with a professional, approachable demeanor.


• Positive, calm, and reliable under pressure in dynamic outdoor environments.


• Team-oriented leader and collaborator, able to both give and receive direction.


• Proactive and observant, with the initiative to identify and complete tasks independently.


• Self-aware and committed to continuous learning and development.


• Confident problem-solver with the ability to coach service excellence in others.


• Comfortable working at heights up to 70 meters.

Work Environment

Beautiful. You’ll be working in the iconic, unforgettable and inspiring location, with opportunities to explore scenery and wildlife within the Canadian Rockies. Fun. You\'ll meet team members from across the globe and participate in team events. Independent and remote, our properties are surrounded by trees, lakes, and blue-sky days. This is a physically active role requiring walking, stair climbing, bending, reaching, and lifting (up to 50 pounds with assistance).

EEO and accommodations

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! If you need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail]. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.

Perks

• Join an inclusive, global team and make life-long connections.


• Free access to Pursuit attractions and 50% off for friends.


• Discounts on hotel stays, dining, and retail.


• Access to subsidized mental health and wellness resources.