IT Vendor Management Analyst

goeasy Ltd; Mississauga; Hybrid; CAD 75,000 - 90,000; Full time

Job summary

A Canadian financial services company located in Mississauga is seeking an IT Vendor Management Analyst. In this role, you will manage IT vendor relationships, ensuring compliance with contractual obligations and supporting business objectives. Ideal candidates have experience in vendor and project management, along with strategic sourcing expertise. The position offers a high-growth environment with flexible work options.

Benefits

RRSP matching

Employee discounts on products

Flexible modular benefits package

Tuition Assistance Program

Company Matched Charitable Donations

Qualifications

• 3‑5 years of experience in vendor management and/or project management in an IT Procurement function is preferred.
• Adept in strategic sourcing, contract negotiation, and competitive price analysis.
• Experience establishing and maintaining reporting performance standards including supplier performance scorecards.

Responsibilities

• Maintain third‑party IT vendor relationships and analyze vendor intake.
• Analyze service level agreements, ensuring compliance with internal policies.
• Collaborate with internal stakeholders and vendors to align objectives.

Skills

Vendor management

Project management

Strategic sourcing

Contract negotiation

Conflict management

Education

Post‑secondary education in Contract Administration, Business Administration, Commerce or Financial Management

Job description

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.

If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.

goeasy is seeking an IT Vendor Management Analyst to bolster our IT Vendor Management Office (VMO). Reporting to the Senior Manager, IT Vendor Management, you'll review data, elevate trends, and ensure top-tier customer service while mitigating risks associated with key vendors. Understanding goeasy’s vendor policies, you'll assist in contract compliance, lifecycle management, and optimizing third‑party spend.

What will you be doing?

• Maintain third‑party IT vendor relationships by reviewing and analyzing vendor intake, escalating and following up on unresolved issues, and participating in necessary vendor meetings.
• Analyze service level agreements, ensuring compliance with internal policies, understanding contractual terms, and providing input on contract changes and business‑impact assessments.
• Collaborate with internal stakeholders and vendors to align objectives, manage risks, and support business requirements.
• Participate in the Request for Proposal (RFP) process, attending meetings and coordinating RFP activities.
• Analyze and upload executed service level agreements in the contract lifecycle management tool, ensuring timely reporting and addressing notifications and termination notices.
• Analyze documentation related to vendor management processes, ensuring completeness and accuracy, and collaborate with the Manager, IT Vendor Management for updates.
• Assist in monitoring internal and external environments for business opportunities and changes.
• Transfer knowledge, assist in ensuring vendors meet defined requirements and goals, and stay updated on market trends.
• Support IT vendor governance framework by organizing quarterly review meetings for key IT vendors.
• Analyze key trends in global supply and industry, recommending modifications to accommodate regulatory, legislative, or industry changes.

What experience do you have?

• Post‑secondary education in Contract Administration, Business Administration, Commerce or Financial Management, or an equivalent program.
• 3‑5 years of experience in vendor management and/or project management in an Information Technology Procurement function is preferred.
• Adept in strategic sourcing, contract negotiation, and competitive price analysis.
• Well‑developed negotiation and conflict management skills, with the ability to ensure vendors adhere to contract terms, operations service support and service delivery.
• Experience establishing and maintaining reporting performance standards and processes including supplier performance scorecards.
• Knowledge of current technologies and services such as Software‑as‑a‑Service (SaaS), Cloud and Outsourcing.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.

Internal Applicants

Please apply through the link and provide written endorsement from your current manager.

Why should you work for goeasy?

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…

Financial Benefits

• RRSP matching and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top‑up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle

• Enjoy company‑paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.
• Stay fit and energized with exclusive access to our on‑site private gym at our head office.

Employee Perks

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job‑specific training, career coaching, leadership excellence, mentorship, and many others.
• Enjoy a state‑of‑the‑art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.