IT Technician- EN

Master; Vaughan; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading HVAC-R company in Vaughan, Ontario, seeks a dynamic IT Technician to assist employees with hardware and software issues. The role includes configuring equipment, repairing systems, and maintaining inventory. Candidates should have a post-graduate degree in computer science and 3-5 years of IT support experience. This position offers great benefits, including medical, dental, and a flexible remote work policy.

Benefits

Medical and dental coverage

Registered retirement savings plan

Wellness spending account

Employee assistance program

Access to telemedicine

Professional membership fee reimbursement

Early vacation program

Flexible remote work policy

Qualifications

• Experience handling hardware and software issues in an IT support role.
• Strong organizational skills to maintain inventory and equipment.

Responsibilities

• Assist employees with computer issues, both hardware and software.
• Configure, test, and install equipment and software on workstations.
• Repair and maintain computer systems and peripherals.

Skills

IT support experience

Microsoft certification

Knowledge of Windows 7/10

Familiarity with IP networks

HP printer repair and maintenance

Education

2-year post-graduate degree in computer science

Job description

Overview

We are looking for a dynamic IT Technician to join our team of skilled techs in Vaughan, Ontario. You will be responsible for assisting all employees of the Master group with their computer issues, both hardware and software wise.

What You Will Accomplish With Us

• Receives, configures, tests and installs equipment and devices;
• Installs and configures software on workstations in accordance with established standards;
• Repairs and maintains computer systems and peripherals;
• Maintain inventory of supplies, consumables and computer equipment;
• Perform cabling tasks as required;
• Participate in multiple projects within the department;
• Analyze and evaluate the needs of our branches in terms of workstations;

What You Bring To Our Team

• 2-year post-graduate degree in computer science or equivalent;
• 3 to 5 years' experience in IT support, preferably in a service desk, help desk or office environment dealing with hardware and software issues;
• Microsoft certification (an asset);
• Solid knowledge of Windows 7/10, 2010-2013-2016;
• Familiarity with IP networks (equipment and services);
• Experience in HP printer repair and maintenance;

Benefits

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support
• Access to telemedicine from the beginning of your employment
• Reimbursement of professional association membership fees
• Early vacation program
• Flexible remote work policy

Master, for over 70 years

We\'ve been the HVAC-R leader and one of Canada\'s Best Managed Companies since 2010. As the country\'s leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.

It's good to work with us

At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it\'s through teamwork that we achieve our greatest successes.