IT Support Technician & Team Lead - Network & Security

UNIWAY COMPUTERS; Saskatoon; On-site; CAD 30,000 - 60,000; Full time

Job summary

A technology retail company in Canada is seeking a full-time technical support specialist to assist users with computer difficulties. Responsibilities include providing customer service, consulting technical manuals, and supervising staff. The ideal candidate must have a valid driver's license and knowledge of various technical software and hardware. The position offers a salary of $34.00 to $35.50 hourly with no remote work option. This opportunity is permanent and requires candidates to be authorized to work in Canada.

Benefits

Free parking available

Learning/training paid by employer

Team building opportunities

Qualifications

• Valid driver's licence is required.
• Work under pressure with a combination of sitting, standing, walking.
• Ability to multitask and manage time efficiently.

Responsibilities

• Respond to users experiencing difficulties with computers.
• Consult user guides and technical manuals to implement solutions.
• Provide customer service and supervise other technical support workers.

Skills

Client focus

Team player

Time management

Judgement

Initiative

Tools

MAC

MS Office

MS Windows

MS Active Directory

Networking hardware

Networking software

Security software

Project management software

Job description

A technology retail company in Canada is seeking a full-time technical support specialist to assist users with computer difficulties. Responsibilities include providing customer service, consulting technical manuals, and supervising staff. The ideal candidate must have a valid driver's license and knowledge of various technical software and hardware. The position offers a salary of $34.00 to $35.50 hourly with no remote work option. This opportunity is permanent and requires candidates to be authorized to work in Canada.