IT Support Specialist — O365, AV & Security

PLATFORM; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A national brokerage firm is seeking an IT Support Specialist to manage system installations, configurations, and helpdesk support. You will work primarily at the Calgary office, ensuring optimal technology operations, with opportunities for travel. Candidates should possess a Computer Science degree or equivalent and have at least three years of experience in IT support. Strong communication skills are essential for this role.

Qualifications

• 3+ years of IT support experience in a corporate setting.
• Experience with Office 365 apps and cloud services.
• Ability to communicate with non-technical staff.

Responsibilities

• Install, configure, and maintain computer systems and software.
• Provide IT helpdesk support during business hours and after-hours.
• Support office technology including networking and meeting room AV systems.

Skills

IT support

Network configuration

Documentation

Communication

Education

Computer Science Degree or Network Administration Diploma

Job description

A national brokerage firm is seeking an IT Support Specialist to manage system installations, configurations, and helpdesk support. You will work primarily at the Calgary office, ensuring optimal technology operations, with opportunities for travel. Candidates should possess a Computer Science degree or equivalent and have at least three years of experience in IT support. Strong communication skills are essential for this role.