IoT SaaS Technical Account Lead (Remote)

Trackunit; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading technology firm is seeking a Technical Account Manager to bridge technology and customer success. In this role, you will guide clients in the construction sector to maximize the potential of IoT and integrate solutions effectively. Responsibilities include managing customer relationships and ensuring the operational health of deployed solutions. Ideal candidates will have a degree in engineering or computer science and extensive experience in technical account management. A flexible working model is available, including options for remote work.

Benefits

Personal and professional development opportunities

Flexible working arrangements

Inclusive workplace culture

Qualifications

• Extensive experience in technical account management or customer-facing roles.
• Deep understanding of IoT solutions architecture and connectivity technologies.
• Previous experience driving technical innovation and customer success in strategic accounts.

Responsibilities

• Work closely with customers’ technical teams to integrate the Trackunit system.
• Help customers automate processes using Trackunit systems.
• Keep Trackunit solution environments operationally healthy.

Skills

Technical account management

Communication skills

Strategic thinking

Problem-solving

Education

Bachelor’s degree in engineering or computer science

Advanced degree

Tools

IoT solutions

SaaS platforms

Job description

A leading technology firm is seeking a Technical Account Manager to bridge technology and customer success. In this role, you will guide clients in the construction sector to maximize the potential of IoT and integrate solutions effectively. Responsibilities include managing customer relationships and ensuring the operational health of deployed solutions. Ideal candidates will have a degree in engineering or computer science and extensive experience in technical account management. A flexible working model is available, including options for remote work.