Insurance Broker- Personal Lines (Account Manager)

Integrated Staffing; Bedford; On-site; CAD 50,000 - 70,000; Full time

Job summary

A national insurance brokerage is seeking an Account Manager for Personal Lines in Bedford, NS. The role involves delivering exceptional client service, acting as a resource for clients, and identifying coverage opportunities. Ideal candidates have strong customer service skills, a positive attitude, and a willingness to learn. Join a growing team that values personal development and offers a supportive environment.

Qualifications

• Exceptional customer service skills and a knack for building rapport.
• A professional, positive, and solutions-focused attitude.
• Sales-oriented mindset or willingness to learn.
• Clear and confident communication.

Responsibilities

• Deliver legendary client service after the initial sale.
• Act as the go-to resource for clients offering professional advice.
• Identify opportunities to upgrade or bundle coverage.
• Liaise with insurance providers to balance client needs.
• Keep client accounts in order and assist with collections.

Job description

Overview

Account Manager – Personal Lines — Bedford, NS | Full-Time | Monday–Friday, 9–5

Ready to join an insurance brokerage that’s rewriting the rules of the industry? This is your chance to be part of a dynamic, inclusive, and rapidly expanding team where your potential matters as much as your experience. Whether you’re a seasoned insurance professional or just starting your career, this opportunity will set you up for growth in an environment that values people, not just policies.

What You’ll Do

• Deliver legendary client service after the initial sale, helping with policy changes, renewals, and general inquiries.
• Act as the go-to resource for clients — in person, over the phone, or by email — offering professional advice and ensuring every transaction is accurate and on time.
• Identify opportunities to upgrade or bundle coverage, enhancing client protection while growing your book of business.
• Liaise with insurance providers to balance client needs with company policies.
• Keep client accounts in order, process adjustments, and assist with collections as needed.

What We’re Looking For

• Exceptional customer service skills and a knack for building rapport.
• A professional, positive, and solutions-focused attitude.
• Sales-oriented mindset or willingness to learn.
• Clear and confident communication.
• A degree is an asset, but not required — we’re open to training the right person from scratch.

The Extras That Make You Stand Out

• Insurance or brokerage experience (personal lines preferred).
• Familiarity with broker management systems.
• The drive to grow your career in a thriving, people-focused business.

A Bit About Us

We’re a well-established brokerage with a national footprint and a big vision for the future. Right now, we underwrite over a billion in business and have no plans of slowing down. With a strong service-first reputation, we’ve built a workplace where ambition meets opportunity — and we’re looking for people who want to be part of something big. If you’re ready to step into a role where you can grow, learn, and make an impact, we’d love to meet you. Apply today — your next career chapter starts here.