Instructor, Guest Services Representative

SIIT; La Ronge; On-site; CAD 60,000 - 80,000; Full time

Job summary

A First Nation governed post-secondary institution in La Ronge seeks a Guests Services Representative Instructor. The role involves delivering course content in tourism and hotel operations, coordinating student practicums, and creating a supportive learning environment. Applicants should have 3-6 years of related experience and a commitment to student success. Knowledge of First Nations cultures and teaching experience are advantageous. This position offers a chance to shape future industry professionals and contribute to local success.

Qualifications

• 3-6 years of experience in hotel and restaurant management, guest services, or tourism.
• Experience in facilitating training in guest services and workplace essentials.
• Prior teaching experience preferred.

Responsibilities

• Deliver course content on tourism, hotel operations, and guest services.
• Coordinate and supervise student practicums.
• Evaluate student progress and maintain course records.

Skills

Flexible & Adaptable

Effective Communication

Relationship Building

Results Oriented

Student Focus

Teamwork

Education

Certification in guest services industry

Job description

Established in 1976, the Saskatchewan Indian Institute of Technologies (SIIT) is a First Nation governed post-secondary institution. Recognized under provincial legislation, the Institute has been conferred authority to grant certificates and diplomas. SIIT welcomes over 2400 students into our urban and community programs annually as well as serving over 6000 clients through our nine Career Centres across the province. The Saskatchewan Indian Institute of Technologies is playing a significant role in Saskatchewan's economic future. You can contribute to that success while building your career.

As the educational leader in the classroom, Guests Services Representative Instructor will be responsible for delivering SIIT programs with the purpose of promoting student success. This position is to organize and implement instructional activities which create a learning environment that guides and provides the greatest opportunity for student success. This position will positively promote and create an environment that demonstrates SIIT's vision, mission, and mandate. These include the following broad range of accountabilities:

• Deliver course content related to tourism, hotel operations and the guest services trade
• Coordinate and supervise student practicums
• Complete all course-required materials including attendance records and course evaluations
• Use appropriate methods of evaluating and recording student progress within set time frames
• Ensure a positive, diverse and inclusive work and learning environment
• Adhere to and promote academic regulations and SIIT policies and procedures
• Maintain classroom discipline and, if necessary, recommend action to applicable supervisor regarding student behavior, including formal student disciplinary action
• Make recommendations to modify course objectives, course outlines, curriculum and evaluation procedures

Required Qualifications and Experience: Three (3) to six (6) years of related experience in the areas of hotel and restaurant management, guest services or tourism is required. Related certification in the guest services industry is an asset. Experience in the facilitation of training in guest services occupations and workplace essentials are considered assets. For success in this position a genuine commitment to help students learn and succeed is required. Prior teaching experience would be preferred. Knowledge of First Nations cultures and organizations would be an asset. An understanding of adult learning theories and principles is considered an asset.

Required Competencies: Flexible & Adaptable; Effective Communication; Relationship Building; Results Oriented; Student Focus; Communication (Instructional); Knowledge & Expertise; Teamwork
Contract Dates: March 16, 2026 to May 25, 2026