Installation Services Sales Specialist

J.D. Irving, Limited; City of Moncton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A regional retail company is seeking experienced Sales Associates for their Kent store in Moncton. The role focuses on Windows, Doors, and Siding, requiring strong sales skills, customer engagement, and effective communication. Ideal candidates will have a sales background, problem-solving ability, and be organized. A valid driver's license is necessary as the role may involve travel to customer sites. Knowledge of building materials is a plus.

Qualifications

• Strong foundation in sales and customer service.
• Ability to work with minimal supervision.
• Organized and can manage multiple projects.

Responsibilities

• Drive sales through customer engagement and suggestive selling.
• Clarify and understand customers’ needs.
• Prepare estimates and negotiate service agreements.

Skills

Sales experience

Customer service

Problem-solving

Communication skills

Organizational skills

Microsoft Office

Ability to travel

Knowledge of construction

Bilingual (French/English)

Job description

We are looking to expand our team with experienced Sales Associates for Installation Services. This position will be for out Kent store located at – 50 Moncton Street, Moncton, NB.

This position will have a focus on Windows, Doors, and Siding.

Qualifications

• A strong foundation in Sales and customer service
• Problem solver who can work with minimal supervision
• Excellent communication and team player
• Organized, can manage multiple projects, meet deadlines and sales objectives
• Microsoft Office skills and willingness to learn new software programs
• Ability to travel to customer sites, a valid driver’s license is required
• A knowledge of building materials, and the construction process would be considered an asset
• Strong verbal and written communication (bilingual would be considered an asset French/English)

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution(s) for their projects.
• Provide the customer with an exceptional experience.
• Prepare estimates and negotiate installation service agreements
• Work with project coordinators to align projects between installation service professionals and customers
• Build new business relationships with customers that will result in repeat business
• Oversee the relationship with customers handled by the installed sale team.
• Resolve customer challenges quickly and efficiently.
• Document all sales activities in company CRM (Customer Relationship Management) system and keep current
• Take initiative and confidently direct customer interactions
• Stay updated about latest products trends and market conditions
• Demonstrate high standards of safety and customer service