Install Helper Residential

Enercare; Edmonton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading home services company is seeking an Install Helper for HVAC maintenance. The role involves performing equipment maintenance on residential sites and ensuring high levels of customer satisfaction. Candidates should possess a high school diploma and relevant certifications in plumbing or electrical work. Proven mechanical aptitude and experience in the HVAC field are essential. This is a full-time position based in Edmonton, Canada, with opportunities for professional growth.

Qualifications

• Must have valid licensing or certifications for the work area.
• License in plumbing, electrical work, sheet metal, or refrigeration is an asset.
• Proven experience in residential HVAC.

Responsibilities

• Perform maintenance of HVAC equipment in residential environments.
• Provide excellent service to residential customers.
• Handle customer concerns effectively.

Skills

Mechanical aptitude

Customer-focused service

Ability to read wiring diagrams

Troubleshooting HVAC systems

Education

High school diploma or equivalent

Tools

HVAC tools

Job description

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts atHome, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Role: Install Helper, Residential

Reports To: General Manager and/or Field Manager

Status: Full-time, Regular

Location Name: McKinley Heating, Air-Conditioning & Plumbing

Location Address: Edmonton, AB

Position Summary: As a member of our team, you will perform equipment maintenance on residential sites. With a strong focus on customer service and a commitment to integrity, you will answer questions and resolve customer concerns.

Responsibilities

• Responsible for maintenance of HVAC equipment within residential environments.
• Performing service and/or cleaning of IAQ products and equipment, as well as soldering, welding, brazing and performing minor field fabrication.
• Responsible for delivery of excellent service to residential customers and sustaining high levels of customer satisfaction.
• Handle customer concerns, questions or problems in an effective manner.
• Prepare material requisition forms.

Qualifications

• The qualified candidate must have a high school diploma or equivalent.
• Must possess all valid licensing or certifications as required by provincial or local governmental laws or regulations for the geographical work area.
• A license in plumbing, electrical work, sheet metal, or refrigeration an asset.
• Proven mechanical aptitude and experience in the residential HVAC field.
• Able to operate all necessary tools and equipment to perform various projects.
• The successful candidate will also have the ability to read wiring diagrams and troubleshoot problems with electrical, refrigerant, and duct systems on HVAC equipment.
• Demonstrated commitment to the delivery of customer-focused service.
• The ability to work occasional overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team.