Inside Sales Representative (Remote)

Concentrix; Windsor; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking a Sales Associate to provide inbound and outbound customer support. The ideal candidate will have a proven sales background and strong communication skills. This role offers a salary up to $18/hr along with performance-based incentives, comprehensive benefits, and opportunities for career advancement. Candidates should have a high school diploma or GED and strong computer navigation skills.

Benefits

DailyPay enrollment option

Comprehensive benefits

Flexible work-from-home arrangement

Supportive company culture

Qualifications

• 1+ year of proven hard sales experience with a track record of meeting quotas.
• Strong understanding of the sales process and closing techniques.
• Open availability to work in a quiet, distraction-free environment.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales using B2B and B2C skills.
• Build client relationships to retain customers.

Skills

Proven hard sales experience

Communication skills

Negotiation techniques

Customer relationship management

Education

High school diploma or GED

Job description

Overview

Employer Industry: Customer Service and Sales

Why consider this job opportunity

• Salary up to $18/hr, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Comprehensive benefits including medical, dental, and vision insurance
• Opportunities for career advancement with 80% of managers promoted from within
• Flexible work-from-home arrangement
• Supportive and inclusive company culture with various employee resource groups

What to Expect (Job Responsibilities)

• Provide inbound and outbound customer support using a call flow guide
• Close sales and utilize B2B and B2C skills in prospecting, negotiation, and presentation
• Build client relationships and find new ways to retain customers
• Track, document, and retrieve information in databases
• Deliver expert customer experiences with a positive attitude

What is Required (Qualifications)

• 1+ year of proven hard sales experience with a track record of meeting quotas
• Strong understanding of the sales process, communication, negotiation, and closing techniques
• Open availability and ability to work in a quiet, distraction-free environment
• High school diploma or GED
• Strong computer navigation skills and proficiency in fast-paced multi-tasking

How to Stand Out (Preferred Qualifications)

• Eagerness to learn new technologies
• A desktop or laptop to complete PC and internet testing
• High-speed internet connection (no wireless/hotspots or satellite)
• Previous experience in a customer service role

#CustomerService #SalesOpportunity #RemoteWork #CareerGrowth #InclusiveCulture

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