Inside Sales Representative (Remote)

Cogeco Connexion; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading telecommunications provider in Halifax is seeking a motivated individual to deliver exceptional customer service and solutions. The ideal candidate will leverage a consultative selling approach to meet ambitious sales goals while fostering trust and loyalty with customers. Key qualifications include a high school diploma and proficiency in basic math and communication skills. Join a company that offers competitive salaries, comprehensive benefits, and opportunities for professional growth.

Benefits

Competitive salary

Employee Bonus Plan

Comprehensive benefits package

Flexible work environment

Tuition reimbursement

Discounted broadband services

Qualifications

• Ability to read, comprehend, and write simple instructions and correspondence.
• Ability to apply common sense understanding to carry out instructions.
• Proficiency in basic mathematical operations.

Responsibilities

• Utilize a consultative selling approach to identify solutions for customers.
• Achieve customer acquisition and revenue growth objectives.
• Develop meaningful relationships with customers.
• Serve as an expert on all products and services.
• Maintain call quality assurance levels and manage customer information.

Skills

Customer service skills

Consultative selling

Basic mathematical skills

Communication skills

Education

High school diploma or GED

Tools

Database software

Internet software

Word processing software

Job description

Employer Industry: Telecommunications

Why consider this job opportunity

• Competitive salary and participation in the Employee Bonus Plan
• Opportunities for career advancement and growth within the organization
• Comprehensive benefits package including medical, dental, and vision coverage
• Flexible work environment with a comprehensive Flex Work Policy
• Access to tuition reimbursement and professional development resources
• Discounted broadband services for employees in the service area

What to Expect (Job Responsibilities)

• Utilize a consultative selling approach to identify and customize solutions for new and existing customers
• Achieve ambitious customer acquisition and revenue growth objectives by meeting or exceeding sales goals
• Develop meaningful relationships with customers to foster trust and loyalty
• Serve as an expert on all products and services, differentiating the employer from competitors
• Maintain call quality assurance levels and accurately manage customer information through various applications

What is Required (Qualifications)

• High school diploma or general education degree (GED)
• Ability to read, comprehend, and write simple instructions and correspondence
• Proficiency in basic mathematical skills, including addition, subtraction, multiplication, and division
• Ability to apply common sense understanding to carry out instructions in various forms
• Knowledge of database software, internet software, and word processing software

How to Stand Out (Preferred Qualifications)

• Experience in Customer Billing Relations Management (CRM)