Inside Sales Representative (Call Center)

Southern National Roofing; New Brunswick; On-site; CAD 41,000 - 105,000; Full time

Job summary

A leading roofing company is hiring Inside Sales Representatives to work from their Charlotte office. This full-time, in-office role involves handling inbound and outbound calls, scheduling appointments, and promoting roofing solutions. Candidates should possess excellent communication and problem-solving skills, with familiarity in CRM systems beneficial. The compensation ranges from $30,000 to $75,000 per year, with strong performers earning more. If you thrive in fast-paced environments and enjoy helping customers, this opportunity is for you.

Benefits

Tele-Health Insurance

Performance-based rewards

Unlimited growth opportunity

Qualifications

• Experience in inside sales preferred.
• Excellent problem-solving and critical-thinking skills.
• Ability to multitask and manage time effectively.

Responsibilities

• Handle inbound calls from homeowners.
• Make outbound calls to leads in the database.
• Schedule qualified appointments for the sales team.
• Promote roofing solutions to customers.
• Maintain CRM notes and follow-ups.
• Participate in ongoing training.

Skills

Excellent communication skills

Ability to handle stress

Problem-solving skills

Multitasking abilities

Customer service orientation

Familiarity with CRM systems

Tools

Salesforce

Microsoft Office

Job description

Southern National Roofing is hiring Inside Sales Representatives to work out of our Charlotte call center. This is a phone-based role supporting our outside sales teams by engaging homeowners, handling inbound and outbound calls, and setting qualified appointments.

We’re not a startup guessing our way forward. We’re a proven, high-growth residential remodeling company recognized nationally for performance and scale.

Why Southern National?

• Featured in Qualified Remodeler as one of the nation’s top exterior remodeling companies
• Named to the Inc. 5000 list of America’s fastest-growing private companies
• Established systems, real training, and real opportunity to grow

Schedule

• This is a full-time, in-office position based at our Charlotte, NC office. Remote or hybrid work is not available.
• 40 hours per week
• Shifts scheduled between:
• Monday–Friday: 9:00am – 7:00pm
• Saturday: 8:30am – 5:00pm
• No Sundays

Compensation

• $30,000 – $75,000 per year
• Paid as an hourly rate plus commission
• Strong performers typically land in the $50K–$75K range once established

What You’ll Do

• Handle inbound calls from homeowners and internal marketing teams
• Make outbound calls to existing leads and prospects in our database
• Schedule qualified appointments for our outside sales team
• Promote Southern National’s roofing solutions and customer experience
• Maintain accurate notes and follow-ups in our CRM
• Participate in ongoing training and team meetings

If you like talking to people, thrive in a fast-paced environment, and want a role where effort actually shows up in your paycheck—this is worth your time.

Apply now and let’s talk.

• Experience in inside sales preferred.
• Excellent communication and interpersonal skills.
• Ability to handle high-stress situations in a calm and professional manner.
• Excellent problem-solving and critical-thinking skills.
• Familiarity with Microsoft Office and CRM systems (Salesforce).
• Ability to multitask, prioritize, and manage time effectively.
• A positive attitude, a thirst for knowledge, and a genuine desire to help customers.

• Average first year income range: $30,000 -$75,000 (Hourly rate plus commission and bonuses)
• Weekly and monthly opportunities for performance-based rewardsTele-Health Insurance
• Unlimited growth opportunity