Inside Sales Representative

Carrier; Ottawa; On-site; CAD 71,000 - 122,000; Full time

Job summary

A leading global solutions provider in Ontario is seeking an Inside Sales Representative to support the sales team, including opportunities identification and proposal development. The ideal candidate should have experience in administrative roles within the HVAC industry, strong attention to detail, and proficiency in Microsoft Office. Responsibilities include coordinating internal processes and enhancing communication across departments. The role offers a competitive salary range of $71,500 to $121,500 annually, along with comprehensive benefits.

Benefits

Health Care benefits

Paid vacation days

Retirement benefits

Tuition Assistance

Qualifications

• 2+ years experience supporting sales, inside sales, or administrative roles—preferably in HVAC.
• Proficient in Microsoft Office Suite.

Responsibilities

• Research and track bid opportunities through platforms.
• Collaborate with outside sales to review project documentation.
• Support proposal development by assembling documents.
• Coordinate booking process for awarded projects.
• Act as a liaison between sales and internal teams.
• Assist with customer communications and troubleshoot issues.

Skills

Attention to detail

Organizational skills

Verbal communication

Collaboration

Education

High School Diploma / GED

Tools

Microsoft Office Suite

Bluebeam

Salesforce

Job description

Overview

About Automated Logic Controls (ALC): Automated Logic develops and supports intelligent building solutions to help customers operate buildings more efficiently. Our products reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports today’s and tomorrow’s buildings requires a wide range of talents and skill sets.

About Carrier: Carrier Global Corporation is a global leader in intelligent climate and energy solutions, committed to creating solutions that matter for people and the planet for generations to come. Visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Role Description: The Inside Sales Representative position is multifaceted, combining sales support, administrative coordination, and technical assistance. This role supports the outside sales team by identifying opportunities, reviewing project specifications and drawings, contributing to proposal development, and managing internal booking processes. The ideal candidate is detail-oriented, technically inclined, and collaborative, with the ability to work across departments in a fast-paced environment.

Responsibilities

• Research, identify, and track bid opportunities through online bid/specification platforms and construction opportunity databases.
• Collaborate with outside sales representatives to review project documentation, perform take-offs, and interpret engineering drawings to support accurate estimates.
• Support the proposal development process by assembling documentation, technical references, compliance materials, and formatted proposal packages.
• Coordinate with Sales and Booking teams to ensure the internal booking process for awarded projects is accurate, complete, and submitted on time.
• Act as a liaison between outside sales and internal teams—including design/engineering, operations, and finance—to align on project requirements, timelines, and deliverables, including providing coordination support during hand-offs and status updates.
• Assist with customer communications (e.g., documentation follow-ups, confirmations, clarification requests) and help troubleshoot or escalate issues that may affect proposal or booking timelines.
• Contribute to the continuous improvement of sales support tools, templates, processes, and participate in ad hoc initiatives as directed by sales leadership.

Basic Qualifications

• High School Diploma / GED.
• 2+ years experience supporting sales, inside sales, or administrative roles—preferably within the building automation / HVAC mechanical industry.
• 2+ years experience with Microsoft Office Suite at a proficient level.

Preferred Qualifications (assets)

• Ability to read and interpret engineering drawings and specifications.
• Strong attention to detail with excellent organizational skills.
• Strong written and verbal communication skills.
• Comfortable collaborating across multiple departments and remote team members.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Experience with design/engineering, estimating and CRM tools are a plus (Examples: Bluebeam, Salesforce).

Additional information

• Immigration sponsorship is not supported for this position.

Pay Range

The expected base salary range for this role is between $71,500 and $121,500. The rate of pay may be impacted by factors such as geographic location, market data/range, skills, prior relevant experience, job-related knowledge, specific degrees and certifications, and/or other relevant considerations.

This compensation includes components such as base salary, vacation pay, public holiday pay, potential estimated overtime pay and paid statutory leaves of absence. Additional benefits may include insured benefits such as health care, vision, dental, disability, as well as possible RRSP matching.

Other Compensation

This role may also provide the opportunity to earn additional incentive compensation in the form of annual bonus, sales bonus, sales commission or local incentive. If provided, it will be based on measurable performance factors which may include company performance, individual performance or other key performance indicators.

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

Benefits

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance

To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate. The specific benefits available to any employee may vary depending on provincial and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier Accommodations Process

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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