Inside Sales Representative

PCCA; London; On-site; CAD 55,000 - 75,000; Full time

Job summary

A renowned pharmaceutical company in Canada is seeking an Inside Sales Representative to enhance customer relationships and drive product sales. The role involves identifying new opportunities among independent compounding pharmacists, performing cold calls, and preparing strategy reports. Candidates should possess a Bachelor’s Degree and 3-5 years of sales experience. This position may require some travel.

Qualifications

• 3-5 years of sales, customer service and/or account management experience.
• Proven ability to present and communicate effectively to small and large groups.
• Must live within assigned territory.
• Exceptional organizational, prioritizing & time management skills.

Responsibilities

• Collaborate with sales colleagues to support revenue growth.
• Perform cold calls and build relationships with clients.
• Prepare regular reports on strategy progress and forecasts.
• Participate in assigned company events and tradeshows.

Skills

Sales experience

Customer service

Account management

Verbal communication

Time management

Organizational skills

Presentation skills

Education

Bachelor’s Degree

Tools

Excel

Word

Outlook

Contact management software

Job description

Overview

PCCA is seeking an Inside Sales Representative to grow revenue and strengthen customer relationships. In this role, you will identify new opportunities, promote PCCA products and services, and deliver solutions that meet the needs of independent compounding pharmacists, members, and other healthcare partners. You’ll be responsible for selling equipment, compounding chemicals, educational services, and pharmaceutical products while reinforcing the value PCCA provides to support customer success.

Responsibilities

• Collaborate with sales colleagues and cross-functional leaders to support revenue growth and recruiting efforts to meet or exceed goals established by company management
• Continuous outreach to help maximize and generate revenue, enhance value for customers including call campaigns, targeted call and email communication, video conferencing, etc.
• Perform cold calls to pharmacies and other health care professionals. Build and help manage trusted relationships with a portfolio of clients to ensure they do not turn to competition
• Use company tools and software to analyze sales and discuss progress with accounts and management.
• Discover new opportunities and share leads with territory managers to develop action plan to pursue these leads
• Supporting accounts in the territory by leading and/or coordinating interactions i.e. initial set up, problems, questions, investigations, resolutions, deliveries, sales calls, responding to queries, bulk conversations and bulk sales follow up, provide updates on new chemicals and/or products, etc.
• Prepare regular reports on strategy progress and territory forecasts for the Sales Support Manager (i.e. Quarterly Action Plans)
• Participate in assigned company events and tradeshows (i.e. promotion, setup, exhibiting, tear down, etc.)
• Some travel may be required
• Contribute to company meetings that may include Annual Sales Training, Quarterly Sales Strategy sessions, team huddles and one-to-one meetings.
• Support implementation of company initiatives, as required.
• Assist with related special projects, as assigned.

Qualifications

• Bachelor’s Degree
• 3-5 years of sales, customer service and/or account management experience
• Proven ability to present and communicate effectively to small and large group settings
• Ability to work independently as well as in a team environment
• Must live within assigned territory
• French speaking, a plus
• Exceptional organizational, prioritizing & time management and interpersonal skills
• Excellent verbal/written communication as well as presentation skills
• Superior dependability, resiliency, and tenacity
• Computer skills in excel, word, outlook, a contact management software, the internet
• Established track record selling premiere or high-end solutions in pharmaceutical, medical device or related industry, an asset
• Pharmacy or compounding experience a plus.

Certifications

• Valid Driver’s License
• Sales Training, an asset

Physical Requirements

• Standing for up to 8hrs
• Be able to walk moderate distances from vehicle to various meeting locations (i.e. pharmacies, restaurants, meeting spaces, etc.)

Who We Are

PCCA helps pharmacists and prescribers create personalized medicine that makes a difference in patients’ lives. As a complete resource for independent compounding pharmacists, PCCA provides high-quality products, education and support to more than 3,000 pharmacy members throughout the United States, Canada, Australia and other countries around the world. Incorporated in 1981 by a network of pharmacists, PCCA has supported pharmacy compounding for more than 40 years. Learn more at www.pccarx.com.