Information Technology Business Analyst

PeopleToGo Inc.; Edmonton; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A technology solutions provider is seeking an experienced IT Business Analyst to support the transition of cybersecurity services to a Managed Security Service Provider (MSSP) in Edmonton. This hybrid role involves leading the requirements management process, coordinating vendor transitions, and ensuring compliance with security standards. The ideal candidate has over 5 years of experience and strong analytical skills. This is a 1-year contract, with the possibility of extension.

Qualifications

• 5+ years of experience as an IT Business Analyst in complex IT initiatives.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Lead elicitation, analysis, documentation, and validation of functional and non-functional requirements.
• Support vendor onboarding and transition initiatives.
• Produce high-quality documentation including requirements and process flows.

Skills

Stakeholder engagement

Requirements analysis

Problem-solving

Communication

Technical specification translation

Education

Business Analysis certification (CBAP, ECBA)

Job description

Job Title: IT Business Analyst

Location: Edmonton, AB

Hybrid: 3 days onsite / 2 days remote (after project stabilization)

Rate: $50/hour T4 or $57/hour INC.

Contract: 1 Year contract - March, 2026 – March, 2027 (extension possible)

About the Opportunity

We are seeking an experienced IT Business Analyst to support the transition of cybersecurity services to a Managed Security Service Provider (MSSP).

This role will play a critical part in planning and executing the migration of operational security capabilities to an external vendor while ensuring alignment with security standards, compliance obligations, and organizational risk posture.

If you have strong experience in cybersecurity environments and have supported vendor transitions or MSSP engagements, this is a high-impact contract opportunity.

Key Responsibilities

Requirements Management

• Lead elicitation, analysis, documentation, and validation of functional and non-functional requirements related to managed security services
• Develop current-state and future-state security service models, workflows, roles, and processes
• Maintain full requirements traceability from discovery through post-transition stabilization

MSSP Transition & Vendor Coordination

• Support vendor onboarding, offboarding, and transition initiatives
• Define service scope, escalation paths, and operational dependencies
• Identify risks, gaps, and dependencies; support mitigation planning
• Translate contractual obligations into operational requirements

Security Standards & Governance

• Develop and maintain security standards, procedures, and operational playbooks
• Translate regulatory, policy, and risk management requirements into actionable documentation
• Support governance reporting and stakeholder communications

Documentation & Continuous Improvement

• Produce high-quality documentation including requirements, process flows, standards, and transition artifacts
• Maintain traceability between requirements, security controls, and vendor deliverables
• Support post-transition optimization and continuous improvement initiatives

Core Competencies

• Strong stakeholder engagement and workshop facilitation
• End-to-end requirements tracking and validation
• Test planning and lifecycle tracking
• Experience supporting UAT and solution rollout
• Change management, training, and adoption support
• Ability to bridge business and technical teams effectively

Required Qualifications

• 5+ years of experience as an IT Business Analyst in complex IT initiatives
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to translate business requirements into technical specifications

Nice to Have

• Experience working with Managed Security Service Providers (MSSP)
• Experience in cybersecurity programs or security operations
• Knowledge of cybersecurity compliance frameworks (NIST, CIS, etc.)
• CBAP, ECBA, or related Business Analysis certification

Work Location

Karl Clark Road, Edmonton

Hybrid arrangement (3 days onsite / 2 remote) may be considered once the project is underway and progressing as expected.

Travel is not required.