Industry Solution Expert - Enterprise Asset & Service Management in Utilities

SAP Belgium NV/SA; Toronto; Hybrid; CAD 187,000 - 400,000; Full time

Job summary

A global leader in enterprise software is seeking an Industry Solution Expert in Toronto. You will drive awareness and adoption of energy supply chain solutions while working closely with customers and partners. Ideal candidates will have over 10 years of experience in the Utilities Industry, especially in solution management. The role involves engaging with C-Level executives, promoting integration of innovative AI scenarios, and ensuring alignment with product management.= This position offers a targeted salary range of CAD 187,000 - 399,600 and emphasizes a commitment to personal development and inclusion.

Benefits

Continuous learning opportunities

Health and wellbeing programs

Flexible working arrangements

Qualifications

• Understand DSO processes in varying market structures.
• Maintain excellent communication with C-Level executives.
• Engage with customers to strengthen partnerships.

Responsibilities

• Drive solution awareness for EAM and SCM in Utilities.
• Lead positioning strategies for new AI scenarios.
• Facilitate customer and ecosystem engagement.

Skills

End to end understanding of the Energy Supply Chain

Deep understanding of SAP solutions relevant for DSO processes

Professionalism and positive attitude

Strong verbal and written communication skills in English

Strong analytical and problem-solving skills

Flexibility to adapt to changing tasks

Education

10 years’ experience in the Utilities Industry

Experience in solutions areas like ERP, SD, MM, etc.

Job description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

About the IBU Utilities

The Industry Business Unit (IBU) Utilities is a significant industry for SAP as it contributes significantly to cloud revenues representing an installed base of almost 5,500 customers in more than 123 countries serving billions of people across the world. The Industry Business Unit (IBU) provides deep industry expertise and defines and executes the global industry GTM plan to grow our business, supports market making customer deals and drives community engagement as well as global industry knowledge. The industries consist of many segments including power generation, energy and water distribution, retailing (Meter to Cash), different market roles like vertically integrated utilities, Transmission or Distribution companies, Retailers or Suppliers, Merchant Power Generation companies, as well as single commodity and multi-commodity utilities, municipal utilities, etc.

Your future role:

As a Industry Solution Expert for the energy supply chain of the future you are a key contributor to driving solution awareness, revenue, and adoption of the respective industry solutions as well as the Business Suite. You are accountable for positioning the SAP Enterprise Asset Management and Supply Chain Management portfolio, driving the GTM solution strategy for DER in the Americas, working with co-innovation customers, including the incubation of new AI scenarios and BDC data products in the respective solution portfolio in conversations with customers. In your role, you are a central point of contact for customers, the SAP partner ecosystem, and customer success teams towards product management and engineering to ensure future requirements are rolled in for the respective industry solution area.

Your main responsibilities will be to:

• Drive Solution Awareness and Adoption: Promote EAM and SCM as well as DER solutions, ensuring broad awareness and adoption. Roll‑In requirements for the relevant solution portfolio to drive solution readiness for current and future markets.
• Positioning and Strategy: Lead the positioning of EAM and SCM in Utilities, including the development of the DER market offering and integration of new AI scenarios.
• Customer and Ecosystem Engagement: Serve as the central point of contact for (C‑Suite customers), the SAP partner ecosystem, and customer success teams, ensuring alignment with product management and engineering.
• Support and Drive revenue with the respective industry solution portfolio, SAP Business Suite, BDC and AI Roll‑in Requirements and GTM Content: Support the roll‑in of customer requirements, provide go‑to‑market content, and offer industry solution expertise in alignment with customer needs.
• Ecosystem Enablement and Revenue Growth: Drive ecosystem enablement and awareness to increase future revenue streams and new business opportunities.
• Knowledge Sharing and Community Engagement: Scale know‑how expertise and facilitate internal and external community engagement to enhance awareness, increase revenues, and drive adoption.
• Event Participation and Strategic Deals: Actively participate in multi‑customer events and communities, build long‑lasting customer relationships and retention.
• Executive Engagement: Engage with senior executive leadership at customer organizations to strengthen strategic partnerships.

Role Requirements

• End to end understanding of the Energy Supply Chain and the respective main contributing segment (DSO) across the different market structures.
• Deep understanding of the key SAP solutions relevant for DSO processes.
• Good understanding of the key partner solutions augmenting the SAP solution portfolio for DSOs.
• Professionalism and a positive attitude toward customers and colleagues.
• Strong Team Lead as well as Team Worker skills.
• Strong external recognition as Utilities Industry Expert.
• Excellent verbal and written communication skills in English.
• Strong analytical and problem‑solving skills.
• Ability to multi‑task while providing highest quality.
• Flexibility to adjust to quickly changing tasks and timelines.

Work Experience

• 10 years’ experience in the Utilities Industry in Solution Management, Consulting, Presales, Business Development or related areas preferred.
• Experience in understanding and validating market and customer requirements for solution roll‑in.
• Excellent expertise of the full Energy Supply Chain and SAP Enterprise Asset Management capabilities required by the DSO.
• Excellent communication skills for C‑Level customer engagement.
• 10 years’ experience in one or several solution areas of ERP, SD, MM, QM, WM, CX, Utilities Industry solutions as well as innovations like Cloud, BTP and SAP HANA.

Expected Travel

0‑60%

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program (https://one.int.sap/me@sap/jobs_and_hiring/employee_referral/region/0000/lang/en), according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status or disability, in compliance with applicable federal, state and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 187,000 - 399,600(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process (https://jobs.sap.com/content/Ethical_usage_of_AI_in_the_recruiting_process/?locale=en_US).

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 443185 | Work Area: Sales | Expected Travel: 0 - 60% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid