In-Store Retail Supervisor: Lead & Grow with Top Brands

JD Sports / Livestock / Size?; Masonville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading sports-fashion retailer is seeking a Supervisor for their CF Masonville Mall location. The ideal candidate will have experience in retail management and a strong focus on customer service. This role involves collaborating with the junior management team to enhance the in-store experience and achieve sales targets. Responsibilities include supervising staff, handling customer inquiries, and maintaining sales floor standards. Opportunities for personal growth within the company are abundant, making it a great entry point into retail leadership.

Qualifications

• Minimum 6 months to 1 year of retail management experience required.
• Willingness to receive and act on feedback for personal and team development.
• Ability to drive daily sales through team motivation.

Responsibilities

• Assist in supervising staff and maintaining shop floor standards.
• Collaborate with management to drive sales through visual techniques.
• Handle customer complaints to ensure excellent service.
• Manage associates according to company policies.

Skills

Retail management experience

Openness to feedback

High sense of urgency

Motivating team members

Problem-solving skills

Ability to multi-task

Knowledge of global brands

Communication skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

A leading sports-fashion retailer is seeking a Supervisor for their CF Masonville Mall location. The ideal candidate will have experience in retail management and a strong focus on customer service. This role involves collaborating with the junior management team to enhance the in-store experience and achieve sales targets. Responsibilities include supervising staff, handling customer inquiries, and maintaining sales floor standards. Opportunities for personal growth within the company are abundant, making it a great entry point into retail leadership.