HR Program Manager

TD; Canada; On-site; CAD 91,000 - 137,000; Full time

Job summary

A leading financial institution in Toronto seeks a Manager for HR Program Delivery. This role requires at least 7 years of HR experience, strong project management skills, and advanced Excel proficiency. The successful candidate will lead the execution of HR programs, analyze data, and influence stakeholders effectively. The position offers a competitive salary and development opportunities within a supportive organizational culture. Join us in contributing to a collaborative and inclusive workplace.

Benefits

Competitive salary

Health and well-being benefits

Career development programs

Paid time off

Qualifications

• Minimum 7+ years of related HR experience.
• Proven ability to manage multiple deliverables.
• Strong project management and organizational skills.

Responsibilities

• Lead end-to-end delivery of Enterprise HR programs.
• Use advanced Excel skills to analyze HR data.
• Act as a trusted partner to HR Business Partners.

Skills

Advanced Excel proficiency

Project management skills

Analytical capability

Exceptional communication skills

Ability to influence without authority

Education

Undergraduate degree

Graduate degree

Tools

Workday

Tableau

Power BI

Job description

Work Location: Toronto, Ontario, Canada
Hours: 37.5
Line of Business: Human Resources
Pay Details: $91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

TD Securities is a global business and includes Corporate and Investment Banking, Global Markets, Research, Infrastructure, and Support & Control Functions. The TDS HR is a global team located in Canada, US, Europe, and Asia Pacific. As a Manager, HR Program Delivery, you will play a critical role in enabling our HR Business Partners and business leaders to drive strategic outcomes. You will lead the planning, execution, and governance of enterprise HR programs-ensuring delivery excellence, data-driven decision-making, and delivering on key strategic objectives. This role requires deep delivery experience with strong analytical capability, storytelling with data, and the ability to operate with influence in a complex, matrixed organization.

Key Responsibilities

Program Delivery & Execution

• Lead end-to-end delivery of Enterprise HR programs (e.g., Talent review, Performance management, Year-end process).
• Develop detailed project plans, timelines, and risk/issue logs; ensure milestones are met with high quality.
• Act as a subject matter expert to lead or assist with cross-functional projects and business initiatives, while driving change during implementation.
• Partner with HR Centers of Expertise and HR Business Partners to embed programs effectively across business lines.
• Act as a key reference point and subject matter expert and support the business with RFPs and Audits with HR components.
• Drive continuous improvement for non-standard or manual processes through process simplification and optimization.
• Identify, mitigate, and report on risk issues per enterprise policy/guidance, ensuring appropriate escalation processes are followed.
• Ensures clear communication of operational policies, programs, processes, and standards to both employees and leadership.

Data Analysis & Insights

• Use advanced Excel skills (Power Query, Pivot Tables, complex formulas, modelling) to analyze HR data and identify trends, risks, and opportunities.
• Convert complex data into clear, compelling insights that inform senior-level decision-making.
• Build dashboards, reports, and executive presentations that tell a clear story and influence action.
• Maintain strong data governance practices and ensure compliance with privacy and security standards.

Stakeholder Management & Influence

• Act as a trusted partner to HR Business Partners, offering proactive guidance, insights, and program expertise.
• Present program updates, insights, and recommendations to senior leaders with clarity and confidence.
• Coordinate with cross-functional partners (Finance, Risk, HR COEs) to ensure alignment and resolve dependencies.
• Anticipate stakeholder needs, proactively flag risks, and provide structured solutions.

Team & Culture Leadership

• Contribute to a culture of operational excellence, accountability, and continuous improvement within the HR team.
• Coach junior team members on program management, analysis, and stakeholder engagement.
• Model TD's culture and values and foster collaboration across HR and the broader enterprise.
• Provide thought leadership and industry knowledge for own area of expertise.
• Keep abreast of emerging issues, trends, and evolving regulatory requirements, assessing potential impacts.
• Contribute to the development of business segment and/or enterprise functional strategic priorities.
• Act as a brand ambassador for the business area/function and the bank, both internally and externally.

Requirements

• Undergraduate degree required; graduate degree is an asset.
• Minimum 7+ years of related HR experience, with demonstrated expertise in program delivery and strategic HR initiatives.
• Strong project management and organizational skills with proven ability to manage multiple deliverables.
• Advanced Excel proficiency: Pivot Tables, advanced formulas, Power Query/Power Pivot, data modelling, and automation of recurring analyses.
• Experience with HR systems, reporting tools, or visualization platforms (Workday, Tableau, Power BI) is an asset.
• Strong analytical capability - able to simplify complex data and draw meaningful insights.
• Exceptional communication and presentation skills able to adapt to the audience and can confidently present to senior executives.
• Ability to influence without authority and build strong relationships.
• Works efficiently in fast-paced settings, manages ambiguity well, adapts to changing priorities, and maintains confidentiality with sensitive information.
• Advanced knowledge of multiple HR specialties, HR strategy development, HR policy, consulting principles, and banking industry practices.

Skills Required

• Can work independently and in a fast-paced environment.
• Comfortable juggling multiple priorities.
• Advanced excel skills with data analysis and insights.
• Execute with excellence.
• Manage ambiguity and apply judgment to troubleshoot issues.
• Willing to learn and grow.
• Demonstrated ability to drive continuous improvement and lead complex projects.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only)

Sans Objet