housekeeping supervisor

Superior Facility Services; Welland; On-site; CAD 30,000 - 60,000; Full time

Job summary

A family-owned environmental services business in Welland, Ontario is seeking a full-time Housekeeping Supervisor. The role involves managing the housekeeping department to ensure high-quality service in a long-term care facility. Candidates must have at least 2-3 years of housekeeping experience and 1-2 years in a supervisory position. Benefits include dental care, extended health care, and an employee assistance program. Interested individuals should be adaptable, organized, and possess effective communication skills. Start date is as soon as possible.

Benefits

Dental care

Employee assistance program

Extended health care

Life insurance

On-site parking

Qualifications

• 2-3 years of experience as a professional housekeeper.
• 1-2 years of proven supervisory experience.
• Ability to obtain a vulnerable sector police check and clear TB test.

Responsibilities

• Manage the housekeeping department and ensure quality service delivery.
• Participate in employee selection, evaluation, and orientation processes.
• Perform housekeeping and laundry duties as part of the role.

Skills

Professional housekeeping experience

Supervisory experience

Adaptable and flexible

Effective English communication

Organized and able to set priorities

Job description

housekeeping supervisor

Posted on December 23, 2025 by Employer details Superior Facility Services

Superior Facility Services is a family‑owned business providing environmental services to long‑term care and retirement homes for over 30 years. We are currently searching for a permanent Housekeeping Supervisor for one of our locations in Welland, Ontario – Royal Rose. This is a full‑time, day‑shift position (Monday to Friday) with occasional emergency coverage on other shifts, including holidays and weekends, as required by the facility. Candidates must currently reside in Ontario and be legally able to work in Canada.

This role is within a Long‑Term Care Facility; candidates must be able to work during a pandemic and be willing to adhere to all COVID precautions and immunization policies.

Candidate must obtain a Vulnerable Sector Police check and a Two‑Step TB Test prior to starting.

Job details

Under the direction of the Regional Manager, the Housekeeping Supervisor is responsible and accountable for managing an effective housekeeping department with the main focus on ensuring the delivery of quality service for the facility, residents, and staff. The supervisor is also responsible for performing housekeeping and laundry duties as part of their daily job routine.

Duties

• Organizes and assists in managing all aspects of the housekeeping department within the facility
• Participates in selection, evaluation, promotion and termination of environmental employees
• Responsible for formulation and upkeep of department policies and procedures, goals, objectives, performance appraisals, etc.
• Participates in the orientation process for residents, staff, volunteers, and students
• Participates in local and provincial committees for the facility
• Maintains records in accordance with the policies and procedures and government regulations for the facility
• Performs basic hands‑on housekeeping and light maintenance duties associated with the facility’s operation

Qualifications

• Experience as a professional housekeeper (2‑3 years)
• Proven hands‑on housekeeping and/or laundry experience
• Proven supervisory experience (1‑2 years)
• Working knowledge of the Occupational Health and Safety Act
• Working knowledge of the Workplace Hazardous Materials Information System (WHMIS)
• Adaptable and flexible
• Patient and tactful
• Ability to multi‑task
• Organized and able to set priorities
• Genuine interest in the care of the elderly
• Ability to obtain a clear vulnerable‑sector criminal record check and TB test
• Physical ability to complete all housekeeping and laundry tasks, including pushing, pulling, lifting, and standing for long periods
• Effective English skills, written and verbal

Benefits

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On‑site parking

Job Types: Full‑time, Permanent
Pay: From $20.20 per hour
Work Location: In‑person, Welland, Ontario
Start Date: As soon as possible
Vacancies: 1

Superior Facility Services welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We wish to thank all applicants but only those selected for an interview will be contacted. No phone calls please.