hotel clerk supervisor

Baymont By Wyndham; Town of Hinton; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Hotel Clerk Supervisor. This role involves overseeing staff, ensuring exceptional service for guests, and maintaining operational efficiency. With a focus on training and coordination, you will play a key role in enhancing the guest experience while managing daily operations. Join a team where your leadership will directly impact the quality of service and contribute to a welcoming environment for all guests. If you are passionate about hospitality and have the skills to lead a team, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a supervisory role in hospitality.
• Strong skills in staff training and coordination.

Responsibilities

• Assist clients/guests with special needs and ensure satisfaction.
• Coordinate, assign, and review work among staff members.

Skills

Client Assistance

Staff Coordination

Training and Hiring

Computer Systems Maintenance

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work Setting

• Hotel, motel, resort

Tasks

• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

Supervision

• 1 to 2 people
• 3-4 people
• Staff in various areas of responsibility

Work Conditions and Physical Capabilities

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