Hostel & Reservations Manager (Maternity Cover)

The Alpine Club of Canada; Canmore; On-site; CAD 60,000 - 80,000; Full time

Job summary

A not-for-profit organization in Canmore seeks a Hostel and Reservations Manager for maternity leave coverage. Responsibilities include overseeing daily operations, managing staff, ensuring guest satisfaction and safety, and maintaining the hostel website. Ideal candidates will have hospitality experience, strong organizational skills, and be detail-oriented. This temporary full-time position offers competitive compensation and benefits, including health care and paid sick leave. The start date is February 2, 2026.

Benefits

Paid sick leave

Extended health, dental, and insurance premiums fully covered by employer

Discounts on ACC hut and HI hostel stays

Health spending account

Paid vacation

Qualifications

• Must have previous hotel or guest service experience, including phone and cash handling.
• Detail oriented and capable of keeping track of many tasks with competing priorities.
• Must provide a great guest experience.

Responsibilities

• Manage the Hostel and Reservations teams, including recruitment and training.
• Oversee the guest experience at the Hostel.
• Maintain cleanliness and safety standards at a professional level.
• Manage Property Management System and ensure accurate availability and rates.
• Support and enforce ACC policies, standards, and procedures.

Skills

Positive and engaging personality

Previous hotel or guest service experience

Strong computer knowledge (MS Office, Property Management Systems)

Detail-oriented with multitasking ability

Proven record of providing great guest experience

French language skills

Post-Secondary diploma or degree in hospitality or related experience

Experience in a leadership role

Education

Post-Secondary diploma or degree

Tools

Mews

HubSpot

Web Rez Pro

Operto

Job description

A not-for-profit organization in Canmore seeks a Hostel and Reservations Manager for maternity leave coverage. Responsibilities include overseeing daily operations, managing staff, ensuring guest satisfaction and safety, and maintaining the hostel website. Ideal candidates will have hospitality experience, strong organizational skills, and be detail-oriented. This temporary full-time position offers competitive compensation and benefits, including health care and paid sick leave. The start date is February 2, 2026.