Host

Boston Pizza International, Inc. (New Glasgow); Milton; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Hosts to enhance the dining experience for guests. This role focuses on creating a welcoming atmosphere, ensuring guests are seated promptly, and maintaining a positive environment. The ideal candidate will thrive in a fast-paced setting, possess excellent communication skills, and demonstrate a commitment to customer service. With flexible scheduling and opportunities for growth, this position offers a chance to be part of a dynamic team that values feedback and fosters a respectful workplace culture. Join a company recognized for its commitment to community and employee development.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Management Training Programs

Leadership Development Conferences

Mentorship Initiatives

Reward and Recognition Programs

Qualifications

• Strong organizational skills and effective time management are essential.
• Must be able to communicate effectively and create a positive environment.

Responsibilities

• Create a positive first impression for guests through a warm greeting.
• Coordinate with team members to ensure efficient seating arrangements.

Skills

Organizational Skills

Time Management

Communication Skills

Customer Service

Job description

Overview

Host

Hosts play the important role of being the first impression of the restaurant to our Guests. Smiling, and with an upbeat attitude, they ensure that our guests are seated based on their needs and the situation. They are responsible for acknowledging and thanking each and every Guest for their visit in a professional, sincere, and friendly manner, whether in person or by phone. They also coordinate with team members about available seating options and escort Guests to the right table and area.

The Host/Greeter is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and contributes to your work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

Responsibilities

What does a successful Host/Greeter look like?

• Always smiling and happy, creating a positive first impression
• Leads by example and works alongside team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the "Foundations of Hospitality" and Boston Pizza's Brand Standards
• Communicates effectively, sharing goals and challenges
• Maintains composure and thrives in a fast-paced environment
• Seeks professional development opportunities and continuously builds skills

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding guest expectations daily, Boston Pizza is the place for you!