Hospital Team Discharge Volunteer

Volunteer Success; Collingwood; On-site; Part time

Job summary

A local animal welfare organization is seeking a Discharge Volunteer at their animal hospital in Collingwood. The role involves discharging animals post-surgery, ensuring their readiness for pickup, and maintaining a clean intake area. Candidates should be at least 18 years old, reliable, and passionate about animal welfare. This position requires a minimum commitment of 6 months and offers a rewarding experience in a fast-paced environment.

Qualifications

• Minimum 18 years of age.
• Demonstrates understanding of animal welfare.
• Self-motivated and energetic.

Responsibilities

• Discharge animals to the public after their hospital appointment.
• Ensure pets are sufficiently awake before discharge.
• Set up the Hospital Intake Room for next day's intakes.

Skills

Understanding and passion for animal welfare

Excellent customer service and interpersonal skills

Punctual and reliable

Ability to work independently and as part of a team

Excellent time management and organizational skills

Basic math skills

Job description

Georgian Triangle Humane Society – Hospital Team: Discharge Volunteer
1 Opening

Summary

The GTHS Animal Hospital is one of the only accessible spay/neuter hospitals serving Bruce, Grey and part of Simcoe County that performs 3,000 surgeries annually, and subsidizing ~\$770K in veterinary costs each year.

Contact

On-Site: 549 Tenth Line, Collingwood, Ontario L9Y 0W1

Description

Reporting to the Community Programs Coordinator (and the Director of Medicine), the Hospital Discharge Volunteer will be responsible for discharging animals to the public after their Hospital appointment / surgery, as well as overseeing the cleanliness of the Hospital Intake Room.

Time Commitment

Weekday shift: 2.30-4pm. A minimum commitment of 6 months is required.

Roles and Responsibilities

• Public hospital discharges
  • Check cats are sufficiently awake and their cones are on
  • Speak to pet owners to relay how the surgery went and if there were any concerns
  • Ensure pet owners understand post‑op and medication instructions
  • Review microchip information, as appropriate
  • Ensure onesie or cone is supplied, if appropriate
  • Return cats to their owners and coordinate with the Hospital RVT to bring dogs out to their owners
  • Liaise with Community Programs Coordinator to arrange payment for add‑on services, as appropriate
• Set up the Hospital Intake Room for the following morning’s intakes; including making kennel cards and labels for the next day’s animals
• Set up dog kennels in the garage/storage area, if additional kennels are required
• Clean and tidy the Hospital Intake Room once animals have departed; including wiping down kennels, tidying up, sweeping and mopping the floor
• Assist the Community Programs Coordinator or Hospital staff as required
• Follow appropriate protocol, legislation and regulations

Qualifications

• 18 years of age minimum
• Punctual and reliable
• Demonstrates understanding and passion for animal welfare
• Diligent compliance with guidelines and protocols for personal and animal safety
• Self‑motivated and energetic, with proven ability to complete tasks with competency and accuracy
• Basic math (for calculating cost of occasional add‑on services)
• Able to work in a fast paced environment
• Excellent customer service and interpersonal skills
• Excellent time management and organizational skills
• Able to work independently and as part of a small team
• Works cooperatively and effectively with others

Working Conditions

• Physical demands of the position include bending, kneeling and carrying cats in carriers with a potential maximum weight of 7.6 kg / 16.75 lb

Requirements

Whether you meet these requirements or not, we encourage you to share your interest in us. You may still be a fit for a different opportunity with our organization.