Home Comfort Advisor

Reliance Home Comfort; Windsor; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading home services provider in Windsor is seeking a Sales Advisor to join their dynamic team. This role will focus on presenting products and resolving customer inquiries while fostering a healthy growth mindset. Candidates should have a minimum of 2 years' residential sales experience and demonstrate excellent communication and organizational skills. This position offers rich growth opportunities, a solid benefits plan, and training to ensure success within a supportive team environment.

Benefits

Great benefits plan

Career advancement opportunities

Annual President's Club trip for high performers

Inclusive corporate culture

Qualifications

• 2+ years of successful sales experience in residential sales.
• Self-motivated and results-driven.
• Strong commitment to excellent customer service.

Responsibilities

• Present and sell company products to customers.
• Resolve customer inquiries and complaints.
• Work on the CRM platform and update customer information.

Skills

Sales experience

Customer experience

Communication skills

Organization skills

Job description

Find Your Limitless with Reliance

By joining Reliance as a Sales Advisor you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

• Learn and grow as an important part of a team that cares about Reliance and its customers.
• Present/sell company products and services to new and existing customers.
• Resolve customer inquiries and complaints.
• Update and work on the CRM platform.

What do we offer?

• The tools you need to succeed – including the tools for the job as well as training and development programs.
• A successful and knowledgeable team to learn from.
• A great benefits plan for you and your family.
• Career paths so you can advance in the company.
• A variety of perks for high‑performing Team Members, including the chance to win and be part of our annual President’s Club trip to a tropical destination.
• An award‑winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team.

What do you bring?

• A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance.
• Ideally possess at least 2 years’ experience and a proven track record of successful sales experience within the business‑to‑consumer market in residential sales.
• Self‑motivated, results‑driven and highly organized with excellent time‑management skills.
• Possess a strong commitment to providing an excellent customer experience by delivering a thorough, informative presentation that distinguishes us from our competition.
• Commit to skill development through weekly practice/coaching sessions that are customized to improve current skill sets.
• Possess a positive and professional presence, exceptional verbal and written communication skills.
• Must be able to work a flexible work schedule that regularly includes evening and weekend appointments (when customers want to meet us).
• Must have reliable transportation.

Why Reliance?

As a leader in home services and energy‑efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, wellness, diversity, inclusivity, and prudent governance.

Reliance Home Comfort is an equal‑opportunity employer. We welcome and encourage applications from candidates of all backgrounds, including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.