HIFIS Specialist

eBrandon; Brandon; On-site; CAD 80,000 - 100,000; Full time

Job summary

A community-focused organization in Manitoba is seeking a motivated HIFIS Specialist to support the implementation and expansion of the Homeless Individuals and Families Information System across Brandon. The ideal candidate will provide training, ensure data accuracy, and support compliance with relevant regulations. Candidates should possess excellent communication skills and relevant education or experience. This full-time role offers competitive pay of $28-$30 per hour, with opportunities for impactful community work.

Benefits

Competitive salary

Leave and benefits according to BNRC policy

Qualifications

• Experience developing and delivering training programs related to systems, processes, tools, or protocols.
• Strong written and verbal communication skills.
• Familiarity with HIFIS and PHIA requirements is a strong asset.

Responsibilities

• Deliver regular system-wide HIFIS training sessions.
• Conduct HIFIS data audits to ensure accuracy.
• Expand the HIFIS network through outreach.

Skills

Exceptional communication skills

Strong analytical skills

Detail-oriented

Problem-solving skills

Flexible and adaptable

Education

Post-secondary education in computer science, informatics, statistics, social services, or related field

Job description

The Brandon Neighbourhood Renewal Corporation (BNRC) is seeking a highly motivated and detail-oriented HIFIS Specialist to support the implementation, maintenance, and expansion of the Homeless Individuals and Families Information System (HIFIS) across Brandon and rural Manitoba.

The HIFIS Specialist will provide technical support and training to HIFIS Partner Agencies, ensure data accuracy and integrity, and support compliance with the Personal Health Information Act (PHIA). This role is central to strengthening coordinated data collection, improving service delivery, and supporting evidence-based decision-making within the homelessness-serving system.

Key Qualities

The ideal candidate will demonstrate the following qualities:

• Outgoing with exceptional communication and relationship-building skills
• Highly detail-oriented, efficient, and systematic>
• Strong pattern recognition and ability to identify data inconsistencies and errors
• Exceptional problem-solving and analytical skills
• Flexible and adaptable, with the ability to adjust to different learning styles and manage multiple priorities
• Comfortable working independently and autonomously
• Self-motivated and proactive
• Willing and able to travel to partner agencies in rural Manitoba
• Strong commitment to confidentiality and ethical data practices

Qualifications

• Post-secondary education in computer science, informatics, statistics, social services, or a related field relevant to the position, or an equivalent combination of education and experience
• Demonstrated experience developing and delivering training programs related to systems, processes, tools, or protocols
• Strong written and verbal communication skills, with the ability to engage effectively at all organizational levels
• Experience delivering training sessions, presentations, and preparing instructional materials for non-technical audiences
• Experience with HIFIS and knowledge of PHIA requirements considered a strong asset
• Dependable team member with the ability to learn new systems and processes quickly

Key Responsibilities

Training & Capacity Building

• Deliver regular system-wide HIFIS training sessions
• Schedule and conduct targeted, agency-specific training
• Develop, maintain, and administer a HIFIS user training and certification program
• Support onboarding of new programs and users within existing HIFIS Partner Agencies

System Support & Data Quality

Conduct regular HIFIS data audits to ensure accuracy, completeness, and consistency
• Identify data inconsistencies and recommend process improvements to increase efficiency and data quality
• Coordinate with partner agencies to troubleshoot technical issues and resolve data errors
• Provide new HIFIS users with login credentials in compliance with PHIA and HIFIS policies

System Coordination & Expansion

• Support onboarding of new HIFIS Partner Agencies, ensuring reporting and data requirements are met
• Expand the HIFIS network through outreach and relationship-building with agencies not yet connected to HIFIS
• Coordinate with the City of Brandon IT Department and the federal HIFIS team to install updates and resolve system-level technical issues

Reporting & Quality Improvement

• Complete data entry for Built for Zero and the Brandon Progress Tracking Site
• Submit monthly statistics to support the Homelessness Indicator Project
• Identify, develop, and implement quality improvement and assurance processes, methods, and analyses

Renumerations & Benefits

• Full time position with up to 37.5 hours per week at a rate of $28 - $30 per hour, depending on qualifications
• Leave and benefits provided in accordance with the BNRC Personnel Policy Manual

Why Work With BNRC?

BNRC is committed to community-driven solutions that strengthen neighbourhoods and improve quality of life. This role offers the opportunity to make a meaningful impact by supporting coordinated homelessness responses, improving data integrity, and empowering service providers across Manitoba.

BNRC is an equal opportunity employer and is committed to fostering an inclusive, diverse, and accessible workplace. We encourage applications from all qualified individuals. Qualified internal applicants will be given first consideration for this position.

How to Apply

Interested candidates are invited to submit a cover letter and r?sum? to:

BNRC thanks all applicants for their interest; however, only those selected for an interview will be contacted.