Healthcare Orders & Compliance Specialist

Alexion; Mississauga; Hybrid; CAD 65,000 - 85,000; Full time

Job summary

A leading biopharmaceutical company in Peel Region, Mississauga is seeking a Specialist in Customer Operations. You'll oversee customer order processing, manage relationships with healthcare providers, and ensure compliance with quality standards. The ideal candidate has a degree in Business Management or Supply Chain, along with at least three years of relevant experience. This in-office role offers flexibility, with a minimum office commitment of three days per week. Join us and make a significant impact in healthcare!

Qualifications

• Minimum of three years’ experience with customer relations and supply chain roles.
• Proven record of strong performance and consistent achievement of objectives.
• Intermediate to advanced proficiency in Microsoft Office products.

Responsibilities

• Manage daily processing of customer orders and service requests.
• Monitor EDI orders and resolve related errors promptly.
• Support new accounts and maintain communication.

Skills

Customer relations experience

Relationship management

Proactive communication

Problem solving

Attention to detail

Interpersonal skills

Education

Degree in Business Management or Supply Chain/Logistics

Six Sigma certifications

Tools

SAP

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A leading biopharmaceutical company in Peel Region, Mississauga is seeking a Specialist in Customer Operations. You'll oversee customer order processing, manage relationships with healthcare providers, and ensure compliance with quality standards. The ideal candidate has a degree in Business Management or Supply Chain, along with at least three years of relevant experience. This in-office role offers flexibility, with a minimum office commitment of three days per week. Join us and make a significant impact in healthcare!